Gaming Attendant: Guest Service & Growth Path
Bankstown Sports Club
An application made for this job — a tailored resume and cover letter that speak straight to the posting.
Benefits offered by this job
Job summary
Bankstown Sports Club is a leading hospitality and entertainment venue in South West Sydney, offering casual Gaming Attendant roles with pathways across Host, Tray Service, Cashier, Treasury and Premium Guest Host. We provide cross-training and career growth within a dynamic team.
As a Gaming Attendant, you’ll deliver outstanding service on a busy gaming floor, ensure a welcoming and safe environment, and support club promotions and events with flexible hours to suit a rotating roster.
Qualifications
- Deliver exceptional customer service to members and guests.
- Build positive relationships and create memorable guest experiences.
- Assist patrons with gaming enquiries and venue information.
- Ensure gaming areas are clean, safe and well-presented at all times.
- Promote responsible gambling practices and comply with all gaming regulations.
- Adhere to RSA and RCG requirements and policies.
- Respond professionally to guest feedback and resolve issues efficiently.
- Support club promotions, jackpots, events and member activities.
- Work collaboratively with Gaming, Treasury, Hospitality and Operations teams.
- Participate in ongoing training and development opportunities across multiple departments.
Responsibilities
- Deliver exceptional customer service on the gaming floor.
- Assist patrons with enquiries and venue information.
- Maintain clean, safe and well-presented gaming areas.
- Promote responsible gambling and compliance with regulations.
- Collaborate with Gaming, Treasury, Hospitality and Operations teams.
Skills
Job description
Bankstown Sports Club is a leading hospitality and entertainment venue in South West Sydney, offering casual Gaming Attendant roles with pathways across Host, Tray Service, Cashier, Treasury and Premium Guest Host. We provide cross-training and career growth within a dynamic team.
As a Gaming Attendant, you’ll deliver outstanding service on a busy gaming floor, ensure a welcoming and safe environment, and support club promotions and events with flexible hours to suit a rotating roster.
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