Gaming Duty Manager – Hospitality Ops Leader

RDJones Group; Adelaide; On-site; AUD 70,000 - 100,000; Full time

Job summary

RDJones Group's The Midway venue in Adelaide is seeking an experienced duty manager to oversee service across a busy hospitality and gaming environment. You will supervise staff, monitor operations, and report issues to the venue manager while ensuring RSA, gaming and liquor licensing compliance.

This full-time salaried role requires a proactive approach to wage control, stock and cash handling, and training of team members.

Qualifications

• Must have current advanced gaming training.
• Experience in a busy venue, especially gaming.
• Strong problem-solving skills and calm decision-making.
• Able to supervise and train staff effectively.
• Maintain wage controls and stock/cash handling practices.
• Hold a current Responsible Person badge.
• Work across a 7-day roster.

Responsibilities

• Supervise and direct staff to ensure excellent service.
• Ensure day-to-day operations run efficiently and report maintenance issues.
• Monitor staffing levels to balance service goals and wage costs.
• Communicate shift reports to the venue manager about staff, performance, and any issues.

Skills

Advanced gaming training

RSA compliance

Staff supervision

Cash handling

Job description

RDJones Group's The Midway venue in Adelaide is seeking an experienced duty manager to oversee service across a busy hospitality and gaming environment. You will supervise staff, monitor operations, and report issues to the venue manager while ensuring RSA, gaming and liquor licensing compliance.

This full-time salaried role requires a proactive approach to wage control, stock and cash handling, and training of team members.