Gaming Coordinator

Wests Group Macarthur; Sydney; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Staff meals

Golf

Tennis

Pickleball

Wellbeing initiatives

Employee rewards

Job summary

Wests Group Macarthur is seeking a proactive Gaming Coordinator to join the Gaming Operations team in Sydney's South-West. You will support day-to-day coordination, compliance, presentation and performance across four installations, contributing to reporting, audits, loyalty programs, promotions and floor moves.

The role suits someone who loves gaming operations, data and systems, with a passion for process improvement and measurable results.

Qualifications

• Experience with gaming systems or analysis software; Aristocrat experience is highly regarded.
• Knowledge of gaming regulations, compliance and promotions.
• Strong analytical, mathematical and problem-solving skills.
• Intermediate Microsoft Office skills, particularly Excel.

Responsibilities

• Provide operational and administrative support to the Gaming Management Team.
• Assist with regulatory compliance, audits and gaming-related reporting.
• Coordinate gaming machine floor moves, conversions and installations as required.
• Support promotions and continuous improvement initiatives.
• Monitor operational information and identify opportunities to improve performance and the member experience.
• Act as a reliable point of contact for gaming-related coordination across the business.

Skills

Excel

Analytical skills

Problem-solving

Attention to detail

Communication skills

Aristocrat experience

Gaming systems

Tools

Aristocrat gaming systems

Job description

Full Time Position

About Us

Wests Group Macarthur is a progressive hospitality group in Sydney's South-West, proudly operating four vibrant destinations: Western Suburbs League Club Campbelltown, The Sherwood Macarthur, Country Club Gledswood Hills, and Lakeside Golf Club Camden. With over 490 employees and over 100,000 members, we deliver exceptional food, beverage, gaming, function and sporting experiences. As we continue to grow through exciting development projects, we remain committed to supporting our people, our members and the local community we serve.

The Opportunity

We are seeking a proactive and detail-oriented Gaming Coordinator to join our Gaming Operations team. Working closely with the Gaming Management Team, you will support the day-to-day coordination, compliance, presentation and performance of gaming operations across the Group. This role suits someone who is passionate about gaming operations, enjoys working with data and systems, and is motivated to improve processes and results. You will support four gaming installations comprising 885 machines and contribute to reporting, audits, loyalty programs, promotions, installations and floor movements.

Key Responsibilities

• Provide operational and administrative support to the Gaming Management Team.
• Assist with regulatory compliance, audits and gaming-related reporting.
• Coordinate gaming machine floor moves, conversions and installations as required.
• Support promotions and continuous improvement initiatives.
• Monitor operational information and identify opportunities to improve performance and the member experience.
• Act as a reliable point of contact for gaming-related coordination across the business.

To succeed in this role, you will bring a genuine passion for gaming operations, a keen eye for detail and a continuous improvement mindset. You will be someone who enjoys analysing performance, challenging the status quo and identifying opportunities to enhance the effectiveness, compliance and overall success of our gaming operations.

Preference will also be given to applicants who can demonstrate the following;

• Team player, high integrity, initiative, attention to detail and strong communication skills.
• Strong analytical, mathematical and problem-solving skills.
• Intermediate Microsoft Office skills, particularly Excel.
• Experience with gaming systems or analysis software; Aristocrat experience is highly regarded.
• Knowledge of gaming regulations, compliance and promotions.
• Ability to work independently, collaboratively and flexibly, including regular early-morning installations and occasional late-night projects.

Why Join Us?

• Join a supportive, values-driven hospitality group that genuinely invests in its people.
• Develop your career through hands-on exposure to gaming operations, compliance and venue projects.
• Enjoy fantastic employee benefits including staff meals, golf, tennis, pickleball, wellbeing initiatives and employee rewards.
• Build your future with a growing organisation that offers genuine development and career progression opportunities.