Gaming Analyst

Workers Lifestyle Group; Blacktown; On-site; AUD 39,000 - 52,000; Part time

Benefits offered by this job

Above Award Salary

Free undercover parking

Convenient Blacktown location

Rewards and Recognition Program

Employee Assistance Program

Gaming environment experience

Job summary

Blacktown Workers Club Group Ltd in Blacktown, NSW is seeking a part-time Gaming Analyst to support gaming reconciliations, reporting, and cashflow analysis across the Gaming and Finance teams. You will maintain the IGT CLUB Gaming System and other web-based platforms, investigate discrepancies, and prepare regular EGMs and ad hoc reports.

The role requires strong numeracy, attention to detail and the ability to work across weekdays and weekends.

Qualifications

• Minimum 2 years' experience in gaming within a licensed club or casino environment.
• Minimum 2 years' experience in a Gaming Analyst or similar gaming reporting role.
• Strong understanding of gaming operations, EGM reporting and reconciliations.
• Strong numerical, analytical and problem-solving skills.
• High level of accuracy and attention to detail.
• Ability to investigate discrepancies and identify causes of variances.
• Strong communication with Gaming, Finance and operations teams.
• Full Australian working rights and NSW RSA/RCG competencies.

Responsibilities

• Perform daily, weekly and monthly gaming cashflow analysis and variance checks.
• Complete and distribute daily, weekly, monthly and quarterly EGM reports.
• Maintain and administer the IGT CLUB Gaming System and other web-based systems.
• Complete cashless and MAG card reporting, including checks and adjustments.
• Investigate gaming discrepancies and implement follow-up actions.
• Liaise with the Finance Department to balance gaming reports and reconciliations.
• Assist Gaming Team with system queries and issues and respond to complaints.
• Prepare ad hoc gaming reports and analyze trends to support operations.

Skills

Gaming reporting

Data analysis

Discrepancy analysis

Regulatory compliance

Stakeholder communication

Attention to detail

Independent work

Tools

IGT CLUB Gaming System

Cashless/MAG card systems

Gaming reporting systems

Job description

About Workers Group

Workers Group is a leading hospitality and entertainment group, operating venues that bring together dining, entertainment, events, sport and community.

We are looking for an experienced and analytical Gaming Analyst to join our Gaming Team and play an important role in supporting the accuracy and performance of our gaming operations.

The Role

This is a part-time position working approx. 20 hours per week across 5 days, with flexibility required across days, including weekends.

As Gaming Analyst, you will be responsible for gaming reconciliations, reporting, cashflow analysis, system administration and investigating gaming discrepancies. You will work closely with the Gaming and Finance teams to ensure accurate reporting and effective gaming operations.

Key Responsibilities

• Machine meter variances
• Payouts and tickets
• Note clearances
• Cashless clearances
• Gaming links
• Perform daily, weekly and monthly gaming cashflow analysis and variance checks.
• Complete and distribute daily, weekly, monthly and quarterly EGM reports to key stakeholders.
• Maintain and administer the IGT CLUB Gaming System and other web-based gaming systems as required.
• Complete cashless and MAG card reporting, including checks, investigations and adjustments.
• Investigate gaming discrepancies and ensure appropriate adjustments and follow-up actions are completed.
• Liaise with the Finance Department to ensure gaming reports and financial reconciliations balance accurately.
• Assist Gaming Team members and managers with gaming system queries and issues.
• Investigate and respond to customer gaming-related complaints and disputes.
• Prepare ad hoc gaming reports and analysis as requested.
• Identify trends, variances and issues within gaming data and provide meaningful information to support operational decision-making.
• Maintain accurate records and documentation in accordance with club procedures and regulatory requirements.
• Support the Gaming Team with other reporting and analytical requirements as required.

Essential Skills & Experience

• Minimum 2 years' experience working in gaming within a registered licensed club or casino environment.
• Minimum 2 years' experience in a Gaming Analyst or similar gaming reporting role.
• Strong understanding of gaming operations, EGM reporting and gaming reconciliations.
• Strong numerical, analytical and problem-solving skills.
• High level of accuracy and attention to detail.
• Experience working with gaming systems and data.
• Ability to investigate discrepancies and identify the cause of variances.
• Strong communication skills and the ability to work effectively with Gaming, Finance and operational teams.
• Ability to work independently, manage competing priorities and meet reporting deadlines.
• Full Australian working rights
• NSW RSA competency
• NSW RCG competency
• NSW Advance RCG competency - desirable

Desirable Experience

• IGT CLUB Gaming System
• Cashless/MAG card systems
• Gaming reporting and data-analysis systems
• Other web-based gaming platforms
• What are we looking for

We're looking for someone who enjoys working with data, numbers and gaming operations and can turn complex information into clear, meaningful insights.

You will be a highly organised and analytical person who takes pride in accuracy, enjoys investigating discrepancies and can confidently work with both operational and financial information.

Your ability to identify trends, understand gaming performance and provide accurate information to key stakeholders will be an important part of your success in this role.

Why Join Workers Group?

• Above Award Salary on offer
• Free undercover parking
• Convenient Blacktown location, close to public transport
• Rewards and Recognition Program
• Employee Assistance Program
• Opportunity to work within an established Gaming and Hospitality environment