Funeral Home Office Assistant

seek.com.au; Gosford; Remote; AUD 42,000 - 62,000; Full time

Benefits offered by this job

Permanent FT/PT

Flexible hours

Friendly team

Full training

Ongoing support

Local community business

Job summary

seek.com.au is seeking a friendly Office Administrator / Receptionist for a local funeral home on the Central Coast NSW. The role is a general office administration and reception position with no prior funeral industry experience required and full training provided.

You will handle phone calls, greet families, manage emails, data entry, and assist with daily administrative tasks to keep the office running smoothly in a small team environment.

Qualifications

• No prior funeral industry experience required.
• Strong communication and interpersonal skills.
• Willingness to learn and adapt in a small team.
• Reliable, friendly and professional in appearance and manner.

Responsibilities

• Answering phone calls in a friendly and professional manner
• Greeting and assisting families and visitors
• General computer work, emails and data entry
• Preparing basic documents and paperwork
• Filing, record keeping and general office organisation
• Assisting other team members with everyday administrative tasks
• Helping ensure the office runs smoothly

Skills

Warm personality

Excellent telephone manner

Customer service

Data entry

Computer literacy

Organisational skills

Team player

Willingness to learn

Tools

Microsoft Word

Microsoft Excel

Outlook

Google Workspace

Job description

Office Administrator / Receptionist - Funeral Home

Permanent Full-Time or Part-Time | Central Coast NSW

No Funeral Industry experience necessary – just a friendly personality, good people skills and a willingness to learn!

We are a well-established, locally owned funeral home on the Central Coast, looking for a friendly, reliable and compassionate person to join our small team.

This is a general office administration and reception role, and no previous funeral industry experience or formal qualifications are required. We are more interested in finding the right person with a positive attitude, excellent communication skills and a genuine ability to make people feel comfortable and welcome.

About the Role

Your day-to-day responsibilities will include:

• Answering phone calls in a friendly and professional manner
• Greeting and assisting families and visitors
• General computer work, emails and data entry
• Preparing basic documents and paperwork
• Filing, record keeping and general office organisation
• Assisting other team members with everyday administrative tasks
• Helping ensure the office runs smoothly

About You

We are looking for someone who:

• Has a warm, friendly and approachable personality
• Has an excellent telephone manner
• Is confident using a computer and basic office programs
• Enjoys working with people and providing good customer service
• Is reliable, organised and willing to learn
• Can communicate with sensitivity, patience and understanding
• Works well as part of a small, supportive team

Previous office or reception experience would be welcome but is certainly not essential.

Full training will be provided.

What We Offer

• Permanent full-time or part-time employment
• Flexible working arrangements for the right applicant
• A friendly, supportive and down-to-earth workplace
• Full training and ongoing support
• A varied role where no two days are quite the same
• The opportunity to work for an established local business

We welcome applications from people of all backgrounds and experience levels.