Function Supervisor - Brighton Beach Hotel

Endeavour Group; Melbourne; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Exclusive discount card

Discounts at Woolworths/BIG W

Wellbeing support

Employee assistance program

Job summary

Endeavour Group operates Brighton Beach Hotel, seeking a Function Supervisor to lead on the floor, engage guests, and ensure exceptional event experiences. You will manage on-site logistics, connect with hosts, and oversee service quality across functions and daily operations.

The role requires a hands-on approach, a current RSA certificate, and flexible availability. Gaming experience or willingness to learn is a plus, with benefits through the Endeavour Group network.

Qualifications

• This is a hands-on, physical role requiring safe handling and lifting.
• RSA certificate is required; flexible availability is essential.
• A natural ability to make guests feel welcome with attention to detail.
• A proactive team player who creates magic for guests and teammates.

Responsibilities

• Be the face of the floor and connect with guests to ensure memorable visits.
• Act as the main point-of-contact for event clients and lead on-site logistics during functions.
• Deliver top-notch customer service and keep interactions fun and engaging.
• Multitask effectively between high-stakes functions and busy bistro service while maintaining standards.

Skills

People skills

Team player

Customer service

Flexible availability

Physical tasks capable

Education

RSA certificate

Job description

About the Role

Function Supervisor | Brighton Beach Hotel

We’re searching high and low for a true ‘people person’ with a real passion for pub food and drinks. Sure, everyone serves food and drinks but you bring the magic and make it unforgettable!

A day in the life of a Function Supervisor:

• Be the face of the floor, connecting with guests and making sure every visit is a memorable one.
• Act as the main point-of-contact for event clients and the visible floor leader during functions. Your role is to personally connect with hosts and guests, manage on-site logistics, and guarantee a seamless, high-quality event experience from setup to farewell.
• Deliver top-notch customer service and make every interaction fun and memorable.
• You're the master multi-tasker who can flip the switch from running a high-stakes function one minute to managing busy bistro service the next. You'll ensure our quality and service standards don't drop, no matter how fast we pivot between the event floor and the daily grind!

Inherent requirements:

• This is a hands-on role that involves manual handling and lifting as part of regular duties (e.g. moving stock, kegs, and deliveries). Applicants must have the ability to perform physical tasks safely and efficiently.

About you:

• You’re a natural at making people feel welcome and have a knack for the little details.
• You’re a team player who is motivated to create magic for both guests and teammates.
• You have a current RSA certificate and flexible availability.
• Some gaming experience or willingness to learn would also be an asset.

The benefits are good too!

Grow your career within ALH Hotels and the wider Endeavour Group network. An exclusive discount card for ALH Hotels, BWS, Dan Murphy’s and other Endeavour Group brands. Through our partnership with Woolworths, you'll enjoy discounts at Woolies supermarkets and BIG W. Endeavour Wellbeing Support, our EAP service, offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance.

In line with our ongoing commitment to responsibility, candidates will be required to complete Employee Due Diligence checks which may include a National Police Check as part of the recruitment process.

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