Bistro Supervisor - Brighton Beach Hotel

Endeavour Group; Melbourne; On-site; AUD 65,000 - 75,000; Full time

Benefits offered by this job

ALH loyalty program discount

Wellbeing resources

Exclusive Endeavour Group discounts

Job summary

Endeavour Group's Brighton Beach Hotel is seeking a hands-on Bistro Supervisor who thrives in a pub setting and loves looking after guests with passion for food and drinks.

You will lead the bistro team daily, ensure health and safety, induction and training, promote loyalty programs, and work closely with the Venue Manager and Head Chef to grow the food offer, while upholding RSA compliance and a strong culture of responsibility.

Qualifications

• Experience in a pub/venue environment.
• Strong people and communication skills.
• Current RSA certificate.
• Willingness to perform manual handling tasks.

Responsibilities

• Engage with guests and share product passion to create memorable moments.
• Lead the bistro daily in guest service, safety, and cleanliness.
• Ensure new staff are inducted and trained, with product knowledge.
• Promote ALH Loyalty Programs and benefits.
• Collaborate with Venue Manager and Head Chef to grow food offer.
• Support a responsible culture with RSA compliance.

Skills

Guest service

People skills

Communication

RSA certificate

Job description

About the Role

Bistro Supervisor | Brighton Beach Hotel

We’re searching high and low for a true ‘people person’ with a real passion for pub food and drinks. Sure, everyone serves food and drinks but you bring the magic and make it unforgettable!

A day in the life of a Bistro Supervisor:

• Actively engage with guests by sharing your passion for our products and create special moments that our guests won’t forget
• Lead the bistro in a hands on basis in guest service, health and safety, compliance and cleanliness
• Ensure all team members are correctly inducted, trained and developed, particularly in product knowledge e.g, ingredients in food, menu items, promotional items and specials
• Let our guests know about our amazing ALH Loyalty Programs and their many benefits and product offerings
• Work closely with the Venue Manager and Head Chef to help grow the food offer
• Contribute positively to our culture of responsibility; which is centred around safety and Responsible Service of Alcohol (RSA) compliance

Inherent requirements:

• This is a hands-on role that involves manual handling and lifting as part of regular duties (e.g. moving stock, kegs, and deliveries). Applicants must have the ability to perform physical tasks safely and efficiently.

About you:

• You have great experience in food, particularly in a venue pub/club environment
• You are great with people, detail and communication and are motivated to make magic happen for your guests and your teammates
• You have flexible availability across the day, evenings and weekends
• You hold a current RSA certificate
• You’ll be yourself and come as you are - ALH is known for its people!

Ready to put your stamp on a venue locals love? We want to hear from you.

The benefits are good too!

• Grow your career within ALH Hotels and the wider Endeavour Group network.
• An exclusive discount card for ALH Hotels, BWS, Dan Murphy’s and other Endeavour Group brands.
• Through our partnership with Woolworths, you'll enjoy discounts at Woolies supermarkets and BIG W.
• Endeavour Wellbeing Support, our EAP service, offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance.

In line with our ongoing commitment to responsibility, candidates will be required to complete Employee Due Diligence checks which may include a National Police Check as part of the recruitment process.

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