Full Time Store Team Member - Melbourne Central

Universal Store; Melbourne; Hybrid; AUD 42,000 - 62,000; Full time

Benefits offered by this job

Training & development

Career growth

Regular feedback

Team culture

Transparent leadership

Dynamic environment

Job summary

Universal Store in Australia seeks passionate, customer-focused team members to join our store team. If you love working with people, thrive in a fast-paced retail environment, and are driven by delivering exceptional service, we want to hear from you.

This role emphasizes delivering outstanding service, building rapport with customers, supporting daily store operations, and contributing to sales targets. You’ll be part of a supportive team with ongoing training and development opportunities and

Qualifications

• Previous retail experience, ideally in fashion or customer-focused environments.
• Strong passion for customer service and sales.
• Warm, enthusiastic personality with excellent communication skills.
• Ability to build rapport quickly and confidently with customers.
• Flexible, reliable, and adaptable to change.
• A proactive attitude with a willingness to go above and beyond.

Responsibilities

• Deliver exceptional customer service and create memorable in-store experiences.
• Build strong relationships with customers and develop a loyal client base.
• Contribute to achieving sales targets and store performance.
• Support day-to-day store operations, from stock room to shop floor.
• Maintain visual merchandising standards and store presentation.
• Work collaboratively as part of a positive and high-performing team.

Skills

Retail experience

Customer service

Communication skills

Rapport building

Adaptability

Proactive attitude

Job description

The Opportunity

Universal Store is looking for passionate, customer focused team members to join our store team. If you love working with people, thrive in a fast-paced retail environment, and are driven by delivering exceptional service, we want to hear from you.

Responsibilities

• Deliver exceptional customer service and create memorable in-store experiences.
• Build strong relationships with customers and develop a loyal client base.
• Contribute to achieving sales targets and store performance.
• Support day-to-day store operations, from stock room to shop floor.
• Maintain visual merchandising standards and store presentation.
• Work collaboratively as part of a positive and high-performing team.

Skills & Experience

• Previous retail experience, ideally in fashion or customer-focused environments.
• Strong passion for customer service and sales.
• Warm, enthusiastic personality with excellent communication skills.
• Ability to build rapport quickly and confidently with customers.
• Flexible, reliable, and adaptable to change.
• A proactive attitude with a willingness to go above and beyond.

What We Offer

• Ongoing training and development, both technical and leadership focused.
• Opportunities to grow your retail career within the business.
• Regular feedback and support to help you achieve your goals.
• A strong, supportive team culture.
• Honest and transparent leadership.
• A dynamic environment where your contribution is valued.

Our Values

• Care for Everyone
• Here to Help
• Make it Work
• Better than Good
• Contribute

Due to the high volume of applications, only shortlisted candidates may be contacted.