Expression of Interest - Settlement City

Universal Store; Port Macquarie; On-site; AUD 45,000 - 60,000; Full time

Job summary

Universal Store is seeking passionate, customer-focused team members to join our store team in Australia. If you love working with people and thriving in a fast-paced retail environment, we want to hear from you.

Join a dynamic team with ongoing training, opportunities to grow your retail career, and a supportive culture that values your contribution and development.

Qualifications

• Retail experience, ideally in fashion or customer-focused environments.
• Strong passion for customer service and sales.
• Warm, enthusiastic personality with excellent communication skills.
• Ability to build rapport quickly and confidently with customers.
• Flexible, reliable, and adaptable to change.

Responsibilities

• Deliver exceptional customer service and create memorable in-store experiences.
• Build strong relationships with customers and develop a loyal client base.
• Contribute to achieving sales targets and store performance.
• Support day-to-day store operations, from stock room to shop floor.
• Maintain visual merchandising standards and store presentation.
• Work collaboratively as part of a positive and high-performing team.

Skills

Retail experience

Customer service

Communication

Rapport building

Flexibility

Proactivity

Job description

The Opportunity

Universal Store is looking for passionate, customer focused team members to join our store team. If you love working with people, thrive in a fast-paced retail environment, and are driven by delivering exceptional service, we want to hear from you.

Responsibilities

• Deliver exceptional customer service and create memorable in-store experiences.
• Build strong relationships with customers and develop a loyal client base.
• Contribute to achieving sales targets and store performance.
• Support day-to-day store operations, from stock room to shop floor.
• Maintain visual merchandising standards and store presentation.
• Work collaboratively as part of a positive and high-performing team.

Skills & Experience

• Previous retail experience, ideally in fashion or customer-focused environments.
• Strong passion for customer service and sales.
• Warm, enthusiastic personality with excellent communication skills.
• Ability to build rapport quickly and confidently with customers.
• Flexible, reliable, and adaptable to change.
• A proactive attitude with a willingness to go above and beyond.

What We Offer

• Ongoing training and development, both technical and leadership focused.
• Opportunities to grow your retail career within the business.
• Regular feedback and support to help you achieve your goals.
• A strong, supportive team culture.
• Honest and transparent leadership.
• A dynamic environment where your contribution is valued.

Our Values

• Care for Everyone
• Here to Help
• Make it Work
• Better than Good
• Contribute