Full Time Store Team Member - Surfers Paradise

Universal Store; Queensland; Hybrid; AUD 42,000 - 54,000; Full time

Benefits offered by this job

Ongoing training and development

Career growth opportunities

Regular feedback and support

Strong team culture

Honest and transparent leadership

Dynamic work environment

Job summary

Universal Store is seeking passionate, customer-focused team members to join our store team across Queensland. If you love working with people, thrive in a fast-paced retail environment and are driven by delivering exceptional service, we want to hear from you.

In this role, you will deliver outstanding customer service, build relationships with customers, contribute to sales targets and support store operations.

Qualifications

• Experience in fashion retail or customer-focused environments.
• Strong passion for customer service and sales.
• Excellent communication skills and ability to engage customers.

Responsibilities

• Deliver exceptional customer service and create memorable in-store experiences.
• Build strong relationships with customers and develop a loyal client base.
• Contribute to achieving sales targets and store performance.
• Support day-to-day store operations, from stock room to shop floor.
• Maintain visual merchandising standards and store presentation.
• Work collaboratively as part of a positive and high-performing team.

Skills

Retail experience

Customer service

Communication skills

Rapport building

Flexible / adaptable

Proactive attitude

Job description

The Opportunity

Universal Store is looking for passionate, customer focused team members to join our store team. If you love working with people, thrive in a fast-paced retail environment, and are driven by delivering exceptional service, we want to hear from you.

Responsibilities

• Deliver exceptional customer service and create memorable in-store experiences.
• Build strong relationships with customers and develop a loyal client base.
• Contribute to achieving sales targets and store performance.
• Support day-to-day store operations, from stock room to shop floor.
• Maintain visual merchandising standards and store presentation.
• Work collaboratively as part of a positive and high-performing team.

Skills and Experience

• Previous retail experience, ideally in fashion or customer-focused environments.
• Strong passion for customer service and sales.
• Warm, enthusiastic personality with excellent communication skills.
• Ability to build rapport quickly and confidently with customers.
• Flexible, reliable, and adaptable to change.
• A proactive attitude with a willingness to go above and beyond.

What We Offer

• Ongoing training and development, both technical and leadership focused.
• Opportunities to grow your retail career within the business.
• Regular feedback and support to help you achieve your goals.
• A strong, supportive team culture.
• Honest and transparent leadership.
• A dynamic environment where your contribution is valued.

Our Values

• Care for Everyone
• Here to Help
• Make it Work
• Better than Good
• Contribute

Due to the high volume of applications, only shortlisted candidates may be contacted.