Full-time Sales Associate | GENTLE MONSTER | Chadstone

Bluebell Corporation; Melbourne; On-site; AUD 42,000 - 50,000; Full time

Job summary

GENTLE MONSTER in Chadstone, Melbourne is seeking a Full-time Sales Associate to deliver premium customer service, build client relationships, and drive sales in a luxury eyewear environment. You will engage customers, recommend products, and maintain store visuals while upholding brand standards.

The role requires flexibility to work mornings, evenings, weekends, and holidays, with five days a week, permanent full-time status.

Qualifications

• Ability to build meaningful client relationships through excellent communication and interpersonal skills.
• Adaptability to work in a fast-paced retail environment with a strong focus on teamwork.
• Previous experience in luxury or fashion retail is highly regarded.
• Availability to work flexible hours, including mornings, evenings, weekends, and holidays.
• A passion for the fashion and design industry is highly valued.
• Multilingual abilities are highly valued to enhance the client experience.
• Exposure to a global luxury eyewear brand.
• Career growth opportunities within a growing global business.

Responsibilities

• Proactively engage with customers to identify their needs, share product knowledge, and deliver outstanding service.
• Foster a collaborative and trust-based team environment with peers, supervisors, and clients.
• Demonstrate adaptability and flexibility to meet evolving business needs.
• Participate in merchandising and visual projects, including stock maintenance, floor updates, and inventory control.
• Maintain operational excellence across the sales floor and stock areas.
• Support Store Management with initiatives that drive sales and enhance the customer experience.
• Maintain a professional appearance and conduct, representing GENTLE MONSTER’s unique style and dress standards.
• Contribute to loss prevention efforts in accordance with company policies.

Skills

Client relationships

Communication skills

Teamwork

Flexible availability

Passion for fashion/design

Multilingual abilities

Exposure to luxury eyewear

Career growth

Job description

Full-time Sales Associate | GENTLE MONSTER | Chadstone

Founded in 2011, IICOMBINED is the parent company behind GENTLE MONSTER, TAMBURINS, and NUDAKE - brands that prioritize innovation, creativity, and aesthetics. GENTLE MONSTER is a global leader in fashion eyewear, known for its trendsetting designs and bold campaigns. Each year, the brand releases unique collections, creating immersive experiences. TAMBURINS elevates the art of perfumery through storytelling and experimental spaces, while NUDAKE reimagines dessert culture by blending fashion, art, and culinary creativity.

Learn more at gentlemonster.com.

ABOUT THE ROLE

We are looking for Full time Sales Associates to join our Store Branding Team at our Chadstone, Melbourne location.

The Sales Associate is responsible for delivering outstanding customer service, building strong client relationships, and ensuring customer satisfaction. Day-to-day responsibilities include providing product recommendations, driving sales through meaningful customer engagement, maintaining store visuals, and assisting with operational tasks to create a premium shopping experience.

Location: Chadstone, Melbourne
Employment Type: Permanent Full time 5 days a week

Key Responsibilities

Proactively engage with customers to identify their needs, share product knowledge, and deliver outstanding service.

Foster a collaborative and trust-based team environment with peers, supervisors, and clients.

Demonstrate adaptability and flexibility to meet evolving business needs.

Participate in merchandising and visual projects, including stock maintenance, floor updates, and inventory control.

Maintain operational excellence across the sales floor and stock areas.

Support Store Management with initiatives that drive sales and enhance the customer experience.

Maintain a professional appearance and conduct, representing GENTLE MONSTER’s unique style and dress standards.

Contribute to loss prevention efforts in accordance with company policies.

Qualifications

Ability to build meaningful client relationships through excellent communication and interpersonal skills.

Adaptability to work in a fast-paced retail environment with a strong focus on teamwork.

Previous experience in luxury or fashion retail is highly regarded.

Availability to work flexible hours, including mornings, evenings, weekends, and holidays.

A passion for the fashion and design industry is highly valued.

Multilingual abilities are highly valued to enhance the client experience.

Opportunity to work in a dynamic and creative environment.

Exposure to a global luxury eyewear brand.

Career growth opportunities within a growing global business.

Eligibility Criteria

Hold valid working rights in Australia.

Are willing to undergo a background check in accordance with local laws and regulations.

Are comfortable commuting to Chadstone, Melbourne.

Please note that due to the high level of interest in this position, only shortlisted candidates will be contacted.