Luxury Retail Store Manager — Lead Elite Team & Clienteling

Dolce & Gabbana Australia; Melbourne; Vor Ort; AUD 90.000 - 130.000; Vollzeit

Zusammenfassung

Dolce & Gabbana seeks an experienced Store Manager for the Chadstone store in Melbourne. You will lead a luxury retail team, drive sales, uphold impeccable standards and deliver memorable client experiences in line with the brand's Italian craftsmanship.

You will coach a high-performing team, manage rosters and stock, and collaborate with Head Office on training and performance, fostering a strong clienteling culture to meet retail targets.

Qualifikationen

• Leadership experience in luxury or premium retail.
• Strong clienteling and communication skills.
• Ability to coach, develop and motivate a team.
• Proven capability in driving sales and store KPIs.
• Excellent brand presentation and professional demeanor.

Aufgaben

• Drive sales, KPIs and team performance
• Build a strong clienteling culture (CRM, outreach, appointments)
• Coach, develop and motivate a high-performing team
• Ensure operational excellence: rosters, stock accuracy, reporting, compliance
• Partner with Head Office on people, training, onboarding, and performance

Kenntnisse

Leadership experience

Clienteling

Coaching & development

Store operations

Brand presentation

Communication

Attention to detail

Jobbeschreibung

DOLCE & GABBANA — STORE MANAGER - CHADSTONE

Join the World of Italian Luxury

Dolce&Gabbana, the iconic Italian luxury house celebrated for its heritage, craftsmanship and bold creativity. Our brand is defined by passion, elegance and Made in Italy excellence.

At Dolce & Gabbana, our teams are ambassadors of elegance, quality service and authenticity, committed to providing memorable luxury experiences. A true leader is their ultimate motivator who inspires success.

Store Manager

We seek an experienced, energetic and entrepreneurial Store Manager to join our Chadstone store. You are a well versed retail professional who embodies our brand values and who can deliver outstanding strategic and operational results in the business.

Leading a truely dedicated team within a high performing and supportive culture, you will champion strong client relationships and impeccable store standards, with strong commercial results.

Key responsibilities include:

Drive sales, KPIs and team performance

Build a strong clienteling culture (CRM, outreach, appointments)

Coach, develop and motivate a high‑performing team

Ensure operational excellence: rosters, stock accuracy, reporting, compliance

Partner with Head Office on people, training, onboarding, and performance

What You Bring

Demonstrated leadership experience in luxury or premium retail

Ready To Wear retail experience is highly preferred and advantageous

Menswear experience advantageous

Strong clienteling and communication skills

A polished, professional presence

Ability to coach, motivate and build team capability

High standards, attention to detail and a solutions‑focused mindset

Why Join D&G

Iconic global luxury brand

Structured onboarding and continuous training

Supportive, professional team culture

If you are passionate about delivering exceptional experiences and representing Italian craftsmanship with pride, we would love to hear from you.

Please Note:

Only shortlisted applicants will be contacted.
No recruitment agencies at this time.
Full Australian working rights (PR and above) required.

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