Full Time Sales Advisor (Chadstone, Melbourne)

H&M; Melbourne; Presencial; AUD 45 000 - 60 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Staff discount 25% across Group brands

Resumo da oferta

H&M Chadstone (Melbourne) is seeking a Full-Time Sales Advisor to warmly greet customers and deliver high-level service on the shop floor. You will assist at the cash desk, help in fitting rooms, and contribute to stock replenishment and merchandising of the latest garments.

Having previous customer service experience is beneficial, with a willingness to learn and adapt in a fashion-focused retail environment. Join our COS brand family at Chadstone for a full-time opportunity.

Qualificações

• Customer-focused with a genuine interest in helping customers
• Proactive in delivering memorable shopping experiences
• Curious and keen to improve daily processes
• Excellent listening and communication skills
• Honest, genuine, and open-minded
• Interest in fashion trends and products
• Willing to learn and adapt in a fast-paced retail environment
• Collaborative and inclusive team player

Responsabilidades

• Greet customers and provide high-level service at every turn
• Assist at the cash desk and throughout the shop floor
• Support fitting rooms and maintain shelves
• Process deliveries and replenish stock
• Merchandise the latest garments on the shop floor

Conhecimentos

Customer-focused

Proactive

Curious

Active listening

Honest & genuine

Fashion interest

Communicative & positive

Willing to learn

Collaborative & inclusive

Descrição da oferta de emprego

Full Time Sales Advisor (Chadstone, Melbourne)

As the Sales Advisor, you are the friendly faces that greet our customers and embody the heart of our brand.

You’ll have the opportunity to provide customers with high-level service at every turn. From initiating conversations to assisting at the cash desk, fitting rooms and throughout the shop floor, you’ll play a vital role in enhancing the shopping experience. Your responsibilities will also include processing deliveries, replenishing stock and merchandising the latest garments on the shop floor.

Your role is essential in creating welcoming experiences that showcase the best of our brand. With warmth and enthusiasm, you’ll guide our customers through their journey, offering genuine assistance and proactive service to uplift and inspire. Together, in collaboration with your team, you’ll create moments that matter.

While previous experience in customer service and familiarity with fabrics are nice to have, they’re not mandatory.

Qualifications

• Customer-focused; you have a genuine interest in getting to know our customers and offering an experience and level of service to match their expectations
• Proactive; you use your initiative to provide customers with a memorable shopping experience
• Curious; you seek opportunities to improve everyday processes and routines and take proactive action where needed
• You listen to and show interest in others’ ideas and opinions
• You’re honest and genuine in your approach
• You are interested in fashion and trends
• You are communicative, positive and open-minded
• You’re willing to learn and adapt
• You’re collaborative, inclusive and supportive of others

Additional Information

This is afull-timeposition with COS store at Chadstone.

Company Description

H&M Group is a multi-brand organization comprised of H&M and our Portfolio Brands, including COS, Weekday, & Other Stories, and ARKET.

COS offers a wardrobe ofready-to-wearand accessories rooted in exceptional quality and lasting design. The brand has an elevated aesthetic that embodies luxury with an emphasis on craftsmanship,innovationand compelling fashion movements.

We’re committed to supporting our employees with a range of attractive benefits and valuable development opportunities. As a member of our team, you’ll enjoy a 25% staff discount across all Group brands(including H&M, COS, Weekday, H&M HOME, ARKET, and & Other Stories)—available both in-store and online".

Inclusion & Diversity

We are committed to fostering inclusive, diverse, and equitable workplaces across our entire organisation. We believe that teams thrive when they bring together a wide range of backgrounds, perspectives, and experiences. This diversity enhances our ability to solve problems creatively, expand our thinking, and build meaningful connections with colleagues and customers around the world. That’s why we consider all dimensions of diversity throughout our recruitment process—ensuring our workforce reflects the richness of the communities we serve.