Full-Time Retail Tech Sales Consultant

Telstra Corporation; Morayfield; On-site; AUD 60,000 - 90,000; Full time

Benefits offered by this job

30% off Telstra services

16 weeks paid parental leave

Telstra discounts with partners

Job summary

Telstra in Morayfield is seeking a Retail Customer Service & Sales Consultant to assist customers with product selections, service activations, and basic troubleshooting. You’ll drive sales while delivering outstanding customer experiences in a fast-paced retail environment.

You’ll be the go-to tech expert, staying up-to-date with Telstra offerings and using consultative selling to meet KPIs. The role supports flexible hours and a collaborative team culture, with opportunities for growth.

Qualifications

• Excellent communication skills and empathy for customers.
• Ability to identify customer needs and provide appropriate solutions.
• Proven interest in achieving sales targets and KPIs.
• Willingness to learn about Telstra products and services.

Responsibilities

• Deliver exceptional customer experiences by helping customers find the right products and services.
• Act as the in-store tech expert, staying updated on gadgets and services.
• Use consultative selling to meet and exceed sales targets and KPIs.
• Collaborate with team to create a welcoming store environment.

Skills

Great communication

Solution-oriented

Sales drive

Learning mindset

Resilience

Customer-facing experience

Job description

Telstra in Morayfield is seeking a Retail Customer Service & Sales Consultant to assist customers with product selections, service activations, and basic troubleshooting. You’ll drive sales while delivering outstanding customer experiences in a fast-paced retail environment.

You’ll be the go-to tech expert, staying up-to-date with Telstra offerings and using consultative selling to meet KPIs. The role supports flexible hours and a collaborative team culture, with opportunities for growth.