Full-Time Retail Leader: Assistant Store Manager

Universal Store; North Lakes; On-site; AUD 60,000 - 85,000; Full time

Benefits offered by this job

Generous staff discounts

Favourable rosters

Career development

Job summary

Universal Store North Lakes is seeking a Full-Time Assistant Store Manager to lead day-to-day operations and coach the team in delivering outstanding customer experiences. You will partner with the Store Manager to drive sales, manage rosters, and uphold brand standards in a fast-paced environment.

The role requires strong leadership, a hands-on approach, and a commitment to exceptional customer service, with a Sunday–Thursday roster ensuring consistent coverage.

Qualifications

• Previous leadership experience in retail (Shift Supervisor / 2IC).
• Strong sales focus with ability to motivate and lead a team.
• Warm, confident communicator with excellent customer service skills.
• Strong operational understanding — VM, stock, store standards.
• Flexible, hands-on, and thrives in a fast-paced environment.
• High attention to detail and commitment to brand presentation.

Responsibilities

• Lead store operations and team performance.
• Deliver exceptional customer experiences every day.
• Support and coach team to achieve sales targets.
• Execute VM and promotional directives.
• Assist with inventory management and stock insights.
• Lead by example and uphold Universal Store culture.

Skills

Leadership in retail

Sales focus

Customer service

Operational understanding

Flexible hands-on

Attention to detail

Job description

Universal Store North Lakes is seeking a Full-Time Assistant Store Manager to lead day-to-day operations and coach the team in delivering outstanding customer experiences. You will partner with the Store Manager to drive sales, manage rosters, and uphold brand standards in a fast-paced environment.

The role requires strong leadership, a hands-on approach, and a commitment to exceptional customer service, with a Sunday–Thursday roster ensuring consistent coverage.