Full-Time Pawnbroker & Pre-Loved Goods Specialist

HAMDON; Logan City; On-site; AUD 45,000 - 65,000; Full time

Job summary

Hock and Go, located in Logan, Australia, is seeking a motivated individual for a full-time role in our pawnbroking and secondhand store. You will assist customers, negotiate loans, buy stock and sell pre-loved items, while ensuring excellent service.

The role offers variety, a supportive team, and training to help you succeed. Part-time hours may be considered for the right applicant.

Qualifications

• Candidates bring a positive attitude, energy and willingness to learn.
• Strong focus on delivering great customer experiences.
• Ability to connect with people and build rapport quickly.
• Confidence following clear systems and procedures.
• Demonstrates respect, integrity and a strong work ethic.
• Knowledge of electronics, gaming, tools or jewellery is advantageous.

Responsibilities

• Assist and negotiate with customers looking to borrow against, trade or sell items.
• Process loan payments and follow up overdue loans.
• Buy gold and jewellery for stock.
• Test, price, clean and prepare stock for sale.
• Help customers find the right product and close retail sales.
• List and sell pre-loved items online.

Skills

Positive attitude

Customer experience

Rapport building

Systems & procedures

Respect & integrity

Electronics knowledge

Gaming knowledge

Jewellery knowledge

Job description

Hock and Go, located in Logan, Australia, is seeking a motivated individual for a full-time role in our pawnbroking and secondhand store. You will assist customers, negotiate loans, buy stock and sell pre-loved items, while ensuring excellent service.

The role offers variety, a supportive team, and training to help you succeed. Part-time hours may be considered for the right applicant.