Full-Time Dental Practice Manager: Lead Ops & Patient Care

Abano Healthcare Group; Australian Capital Territory; On-site; AUD 80,000 - 110,000; Full time

Job summary

Evatt Dental Care in Evatt, ACT seeks a motivated Practice Manager to oversee day-to-day operations. This hands-on role combines leadership, reception duties and clinical support, ensuring a smooth and welcoming patient experience.

You’ll manage patient flow, rostering, and administration, while supporting clinicians and dental assistants to keep the practice running efficiently. A team-focused, patient-centred leader is ideal.

Qualifications

• Healthcare, medical, dental or service-based management experience.
• Experience in reception, administration or customer service.
• Strong organisational skills and ability to manage competing priorities.
• Excellent communication and people skills.
• Proactive, hands-on approach and ability to support a busy team.
• Commitment to patient care and delivering excellent service.

Responsibilities

• Managing reception duties, including greeting patients, answering calls, booking appointments and coordinating patient flow.
• Delivering a welcoming and positive patient experience.
• Dedicating one day per week to Practice Manager responsibilities, overseeing practice operations and administration.
• Supporting the team with rostering, performance, training and general operational tasks.
• Monitoring practice performance and identifying opportunities for improvement.
• Supporting clinicians and Dental Assistants to ensure the practice runs efficiently.
• Stepping in as a Dental Assistant when required to support clinical operations.
• Ensuring clinical rooms are prepared, stocked and maintained to a high standard.
• Supporting infection control, sterilisation and compliance procedures.
• Building strong relationships with patients, clinicians and the wider support team.

Skills

Healthcare management

Reception duties

Administration

Customer service

Organisational skills

Communication skills

People skills

Proactive hands-on

Patient care commitment

Job description

Evatt Dental Care in Evatt, ACT seeks a motivated Practice Manager to oversee day-to-day operations. This hands-on role combines leadership, reception duties and clinical support, ensuring a smooth and welcoming patient experience.

You’ll manage patient flow, rostering, and administration, while supporting clinicians and dental assistants to keep the practice running efficiently. A team-focused, patient-centred leader is ideal.