Fulfilment Centre Customer Support Specialist

Bunnings Warehouse; Melbourne; On-site; AUD 35,000 - 51,000; Full time

Benefits offered by this job

Team discount at Bunnings and Wesfarm3

OnePass membership

100+ exclusive team member benefits

12 weeks parental leave

Festive gifts and special store perks

Job summary

Bunnings Warehouse is hiring a Job Board Specialist for our Laverton North Fulfilment Centre in Melbourne. You will drive online order support, monitor the job board system and ensure orders are processed accurately and delivered on time.

Join a team that values customer service, safety, and collaboration with internal stakeholders. Prior logistics experience is desirable, with strong planning and proactive learning encouraged.

Qualifications

• Strong planning and organisational skills.
• Ability to prioritise and manage time effectively.
• To be safety and procedure focused.
• A proactive approach and willingness to learn.

Responsibilities

• Process purchase orders for our customers.
• Contribute to a great team culture and communicate across teams.
• Be the conduit between customer service teams and order fulfilment sites.
• Build strong relationships with internal stakeholders such as Account Managers and local stores.
• Support accurate orders for our account management teams.
• Work with our CRM system stakeholders to ensure interactions are delivered through the system.

Skills

Planning

Time management

Safety focus

Proactive mindset

Job description

Bunnings Warehouse is hiring a Job Board Specialist for our Laverton North Fulfilment Centre in Melbourne. You will drive online order support, monitor the job board system and ensure orders are processed accurately and delivered on time.

Join a team that values customer service, safety, and collaboration with internal stakeholders. Prior logistics experience is desirable, with strong planning and proactive learning encouraged.