Fulfilment Centre: Customer Order Specialist

Laverton North WH Customer Fulfilment Centre; Melbourne; On-site; AUD 35,000 - 51,000; Full time

Benefits offered by this job

Team discount

OnePass membership

Exclusive benefits across health, food

Parental leave 12 weeks

Festive gifts and cafe discounts

Career growth pathway

Job summary

Bunnings is seeking a Job Board Specialist to drive online order support operations at our Laverton North Fulfilment Centre in Melbourne. You will monitor and manage orders via our job board system, deliver excellent customer service, and ensure fulfilment processes run smoothly and safely.

Prior logistics experience is desirable. The role emphasizes cross-team coordination, stakeholder engagement, and maintaining high safety standards while building a long-term career within the organisation.

Qualifications

• Strong planning and organisational skills.
• Ability to prioritise and manage time effectively.
• Safety- and procedure-focused approach.
• Proactive attitude and willingness to learn.

Responsibilities

• Process purchase orders for customers.
• Contribute to a great team culture.
• Act as conduit between customer service and order fulfilment sites.
• Build strong relationships with Account Managers and local stores.
• Support accurate orders for account management teams.
• Ensure interactions are captured through the CRM/job board system.

Skills

Planning & organisation

Prioritisation

Safety & procedures

Proactive learning

Tools

Job board system

CRM system

Job description

Bunnings is seeking a Job Board Specialist to drive online order support operations at our Laverton North Fulfilment Centre in Melbourne. You will monitor and manage orders via our job board system, deliver excellent customer service, and ensure fulfilment processes run smoothly and safely.

Prior logistics experience is desirable. The role emphasizes cross-team coordination, stakeholder engagement, and maintaining high safety standards while building a long-term career within the organisation.