Frontline ED Admin Officer – Part-Time, Dual Hospital Sites

Southern NSW Local Health District; Blacktown; On-site; AUD 53,396,000 - 55,074,000; Part time

Job summary

Southern NSW Local Health District is seeking an Emergency Department Administration Officer to support frontline administration across busy Emergency Departments at Blacktown and Mount Druitt Hospitals. You will register and update patient information using iPM and FirstNet, manage admissions and medical records, and provide switchboard and stakeholder support.

The role requires extensive admin experience, strong customer service, confidentiality, and the ability to work in a 24/7 rotating

Qualifications

• Extensive experience in an administrative role with exceptional customer service and confidentiality.
• Strong verbal, written, negotiation and interpersonal communication skills.
• Demonstrated organisational skills with accuracy, initiative and flexibility.
• Proficiency in IT applications including Microsoft Office and data information skills.
• Ability to work autonomously and within a multidisciplinary team.
• Ability to multitask and handle unexpected matters professionally; capacity for a 24/7 rotating roster.

Responsibilities

• Register and update patient information accurately using iPM and FirstNet.
• Manage admissions, medical records, data entry and associated documentation.
• Provide professional communication and support to clinical teams and stakeholders.
• Manage cash handling, receipting and daily cash balancing per LHD procedures.
• Provide administrative and switchboard support, including responding to MET calls, codes and alarms.

Tools

Microsoft Office

Job description

Southern NSW Local Health District is seeking an Emergency Department Administration Officer to support frontline administration across busy Emergency Departments at Blacktown and Mount Druitt Hospitals. You will register and update patient information using iPM and FirstNet, manage admissions and medical records, and provide switchboard and stakeholder support.

The role requires extensive admin experience, strong customer service, confidentiality, and the ability to work in a 24/7 rotating