Emergency Department Admin & Frontline Support

NSW Health; Blacktown; On-site; AUD 51,000 - 53,000; Part time

Job summary

NSW Health is seeking an Emergency Department Administration Officer to support frontline patient administration across Blacktown and Mount Druitt Hospitals. You will handle patient information, registrations and provide frontline switchboard and clerical support in a fast-paced ED environment.

The role offers permanent part-time hours (20 per week) with a focus on accuracy, efficient data entry and teamwork to ensure timely care and a positive patient experience.

Qualifications

• Experience in frontline healthcare administration or similar environment.
• Accurate data entry and patient information management.
• Professional communication with clinicians and external stakeholders.

Responsibilities

• Register and update patient information using iPM and FirstNet.
• Manage admissions, medical records, data entry and documentation.
• Provide administrative and switchboard support, including MET calls and alarms.
• Handle cash receipting and daily cash balancing per LHD procedures.
• Support busy Emergency Departments across two hospital sites.

Job description

NSW Health is seeking an Emergency Department Administration Officer to support frontline patient administration across Blacktown and Mount Druitt Hospitals. You will handle patient information, registrations and provide frontline switchboard and clerical support in a fast-paced ED environment.

The role offers permanent part-time hours (20 per week) with a focus on accuracy, efficient data entry and teamwork to ensure timely care and a positive patient experience.