Frontline Customer Service & Sales Pro

Lawrence & Hanson; Newcastle; On-site; AUD 32,000 - 39,000; Full time

Benefits offered by this job

No weekend work

Training & development

Inclusive culture

Paid volunteer day

Profit sharing

Employee discounts

National mobility

Job summary

Lawrence & Hanson is looking for a frontline customer service and sales associate to be the friendly face at customer sites and the trade desk. You will handle orders, deliveries, and email communication to ensure the right products reach customers on time.

Join a team that values value, reliability, and flexibility. The role operates Mon–Fri with no weekend work, and offers training, inclusive culture, and employee discounts across nationwide retailers.

Qualifications

• Customer-first mindset for fast-paced service.
• Proficient in Microsoft Outlook and Excel.
• Valid driver\'s license.
• Comfortable with random on-site drug and alcohol testing.

Responsibilities

• Deliver friendly, responsive customer service while supporting sales.
• Pick and pack customer orders accurately and efficiently.
• Deliver goods safely and reliably to customer sites.
• Keep customer sites well stocked and organised.
• Complete regular stock checks, including obsolescence reviews and stock audits.
• Keep inventory management systems accurate and up to date.

Skills

Customer service

Sales support

MS Office (Outlook & Excel)

Tools

Inventory management system

Job description

Lawrence & Hanson is looking for a frontline customer service and sales associate to be the friendly face at customer sites and the trade desk. You will handle orders, deliveries, and email communication to ensure the right products reach customers on time.

Join a team that values value, reliability, and flexibility. The role operates Mon–Fri with no weekend work, and offers training, inclusive culture, and employee discounts across nationwide retailers.