Onsite Customer Service & Sales Specialist

& Hanson Group Pty; Newcastle; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

No weekend work

Training & development

Inclusive culture

Paid volunteer day

Profit share program

Employee discounts

Opportunities to work around Australia

Sustainability focus

Job summary

Lawrence & Hanson, Australia's leading electrical wholesaler, seeks a hands-on customer service and sales professional. You will be the friendly face at customer sites and the trade desk, answering calls and emails, ensuring timely delivery of the right products.

You’ll need MS Office proficiency, a proactive attitude, and a valid driver’s licence. This role emphasizes reliability, teamwork, and dedication in a fast-paced environment across 160+ branches nationwide.

Qualifications

• Ability to deliver friendly, responsive customer service.
• Experience in stock picking/packing and order processing is desirable.
• Strong organisational skills and attention to detail.
• Ability to work autonomously and take ownership.

Responsibilities

• Deliver friendly, responsive customer service while supporting sales.
• Pick and pack customer orders accurately and efficiently.
• Deliver goods safely and reliably to customer sites.
• Keep customer sites well stocked and organised.
• Complete regular stock checks, including obsolescence reviews and stock audits.
• Keep inventory management systems accurate and up to date.

Skills

Customer service

Sales support

Multitasking

Autonomous work

Tools

Microsoft Excel

Outlook

MS Word

Job description

Lawrence & Hanson, Australia's leading electrical wholesaler, seeks a hands-on customer service and sales professional. You will be the friendly face at customer sites and the trade desk, answering calls and emails, ensuring timely delivery of the right products.

You’ll need MS Office proficiency, a proactive attitude, and a valid driver’s licence. This role emphasizes reliability, teamwork, and dedication in a fast-paced environment across 160+ branches nationwide.