Customer Service & Wholesale Sales Specialist

Lawrence And Hanson; Alice Springs; On-site; AUD 50,000 - 70,000; Full time

Job summary

Lawrence And Hanson is seeking a customer-focused team member to support our customers at the counter in Australia. You will answer phones and emails, build value, and help customers find the products they need; training will be provided on product knowledge.

In this role you will develop relationships with customers and suppliers, perform timely quotes, and work with the team to present the branch in the best possible way. A positive attitude and initiative are essential in a fast-paced setting.

Qualifications

• Customer-facing experience in wholesale, retail, or hospitality.
• Strong problem-solving skills.
• Proficient with computers and Microsoft Office.
• Positive, proactive attitude with initiative.

Responsibilities

• Serve customers on the counter and handle phone/email inquiries.
• Prepare timely quotes for customers.
• Develop relationships with customers and suppliers.
• Provide product knowledge to help customers find products.
• Collaborate with the team to keep the branch presenting well.

Skills

Customer service

Sales orientation

Problem solving

Multi-tasking

Tech savvy

Tools

Microsoft Suite

Job description

Lawrence And Hanson is seeking a customer-focused team member to support our customers at the counter in Australia. You will answer phones and emails, build value, and help customers find the products they need; training will be provided on product knowledge.

In this role you will develop relationships with customers and suppliers, perform timely quotes, and work with the team to present the branch in the best possible way. A positive attitude and initiative are essential in a fast-paced setting.