Frontline Assistant Manager — Pub Floor Leader

Endeavour Group; Gold Coast City; On-site; AUD 55,000 - 85,000; Full time

Benefits offered by this job

Discount card for ALH Hotels & Ende​av

Wellbeing support

Staff discounts at group brands

Job summary

Endeavour Group is seeking an Assistant Manager for Mermaid Waters, on the Gold Coast. This hands-on leadership role places you at the forefront of busy bar, bistro, and gaming room service, aiming to deliver superb guest experiences from open to close.

You’ll lead a dynamic team, develop staff, and collaborate with the Publican to maintain a safe, vibrant pub environment. RSA/RSG and Approved Managers Licence are required.

Qualifications

• Experience supervising bar/food service teams.
• Strong guest service and communication skills.
• Ability to coach and mentor staff during peak hours.

Responsibilities

• Lead shift operations and energize service flow across venues.
• Mentor a vibrant crew and ensure consistent guest satisfaction.
• Collaborate with management to drive safety and great vibes.

Skills

People leadership

Guest service

Shift supervision

Job description

Endeavour Group is seeking an Assistant Manager for Mermaid Waters, on the Gold Coast. This hands-on leadership role places you at the forefront of busy bar, bistro, and gaming room service, aiming to deliver superb guest experiences from open to close.

You’ll lead a dynamic team, develop staff, and collaborate with the Publican to maintain a safe, vibrant pub environment. RSA/RSG and Approved Managers Licence are required.