Assistant Manager — High-Energy Pub Floor Leader

ALH Hotels; Gold Coast City; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

ALH Hotels discount card

Endeavour Group discounts

Wellbeing support

Job summary

ALH Hotels is seeking an Assistant Manager for the Surfers Paradise Beergarden, a busy Gold Coast venue. You’ll work within a team-led management structure, sharing shift loads and collaborating on floor strategy to drive standards.

You’ll supervise peers across a high-energy environment, handle operational challenges, and lead with energy and excellent guest service. RSA/RSG, RMLV and Approved Managers Licence are required as per state rules.

Qualifications

• Hands-on role requiring manual handling and lifting; ability to perform physical tasks safely.
• Experience in bar, bistro, or gaming room; some supervisory exposure is preferred.
• Willingness to step up and lead in a busy hospitality environment.
• Must hold RSA/RSG, RMLV and Approved Managers Licence as per state requirements.

Responsibilities

• Get to know locals and be part of the pub crew.
• Support the Publican to keep the pub running smoothly, safely and with a great vibe.
• Learn the ropes of being a Publican while leading a team of hospitality staff.
• Handle hiccups before they become issues.
• Bring energy, service, and smiles on every shift.

Skills

Leadership

Customer service

Team supervision

RSA/RSG

RMLV

Approved Managers Licence

Physical fitness

Job description

ALH Hotels is seeking an Assistant Manager for the Surfers Paradise Beergarden, a busy Gold Coast venue. You’ll work within a team-led management structure, sharing shift loads and collaborating on floor strategy to drive standards.

You’ll supervise peers across a high-energy environment, handle operational challenges, and lead with energy and excellent guest service. RSA/RSG, RMLV and Approved Managers Licence are required as per state rules.