Frontline Admin Assistant (Casual) — Patient Care

NCN Health; Cobram; On-site; AUD 40,000 - 47,000; Full time

Benefits offered by this job

Health program

Free on-site parking

Salary packaging options

Uniform provided

Employee Assistance Program

Job summary

NCN Health is seeking a casual Administration Assistant to provide frontline administrative support. You will be the first point of contact for patients and visitors, ensuring a positive experience and efficient service across NCN Health locations in Victoria.

The role involves handling enquiries, preparing documents, maintaining records and liaising with healthcare professionals. Casual EFT/Hours with a competitive hourly rate plus superannuation.

Qualifications

• Must have Certificate III in Office Administration or equivalent.
• Excellent communication and customer service skills.
• Ability to work under pressure and handle inquiries calmly.

Responsibilities

• Provide front-line administrative support to patients and visitors.
• Manage enquiries in person and by phone, ensuring a positive first impression.
• Prepare documentation and maintain accurate records.
• Receipt payments and liaise with patients, clinicians and community members.
• Provide high-quality administrative support for day-to-day operations.

Skills

Excellent communication

Customer service

Attention to detail

Education

Certificate III in Office Administration

Tools

Microsoft Office

Job description

NCN Health is seeking a casual Administration Assistant to provide frontline administrative support. You will be the first point of contact for patients and visitors, ensuring a positive experience and efficient service across NCN Health locations in Victoria.

The role involves handling enquiries, preparing documents, maintaining records and liaising with healthcare professionals. Casual EFT/Hours with a competitive hourly rate plus superannuation.