Front Office Manager

Accor Apartments & Realty; Perth; On-site; AUD 70,000 - 120,000; Full time

Benefits offered by this job

ALL Heartist Membership

Family & Friends Discounts

Accor Live Limitless Loyalty Program

Job summary

The Adnate Perth – Art Series by Accor Apartments & Realty is seeking a Front Office Manager to lead the front-of-house team and deliver unforgettable guest experiences at The Adnate Perth.

You will recruit and mentor staff, manage reservations and guest accounts, monitor budgets, and ensure OH&S compliance while maintaining a flexible rotating schedule.

Qualifications

• Experience in Hotel Operations, with history of leading the charge as a Supervisor or Manager.
• Proven ability to multi task and thrive under pressure, supported by strong organisational and time management skills.
• Proficiency in using reservation and property management systems is a plus.
• Masterful in the art of communication, both the written and spoken.
• Capable of embracing a flexible rotating schedule, including nights, overnights, weekends, and public holidays.

Responsibilities

• Confidence in communicating with guests and colleagues to ensure cohesive collaboration
• Conquer challenges alongside guests, transforming dilemmas into success stories through creative solutions
• Recruit, train, and mentor Front Office team members, nurturing their professional growth, and diligently monitoring their performance
• Adhere to OH&S requirements, promptly respond to emergencies, and prioritise the safety of both guests and staff
• Exhibit proficiency in accurately handling reservations, managing guest accounts, and analysing reports and data
• Closely monitor budgets, expenditure, and revenue to make informed operational decisions and achieve financial objectives

Skills

Leadership experience

Communication skills

Organizational skills

Customer service excellence

Flexible schedule

Tools

Reservation Systems

Property Management Systems

Job description

The Adnate, 900 Hay Street, Perth, Western Australia, Australia

Posted Tuesday 28 July 2026 at 2:00 pm

Stretch your imagination at The Adnate Perth – Art Series, a captivating canvas amidst a vibrant scene, inspired by globally acclaimed Australian street artist Matt Adnate. Colourful and soulful, the 250-room hotel is a gallery of welcome hospitality and discovery, with city views, an outdoor pool, BAHA Poolside Bar and Kitchen, gym and a state-of-the-art function room. Offering complimentary art tours, in-room art channels and art libraries The Adnate Perth is the perfect opportunity to broaden your creative horizons. On your days of leisure, delight your senses with visits to local wineries and artisanal food producers, or embark on adventures along the endless sandy shores.

Purpose

As theFront Office Manager,your role extends beyond simply overseeing front-of-house operations. Your mission is to foster team unity and ensure the creation of unforgettable experiences for every guest.

Primary Responsibilities

• Confidence in communicating with guests and colleagues to ensure cohesive collaboration
• Conquer challenges alongside guests, transforming dilemmas into success stories through creative solutions
• Recruit, train, and mentor Front Office team members, nurturing their professional growth, and diligently monitoring their performance
• Adhere to OH&S requirements, promptly respond to emergencies, and prioritise the safety of both guests and staff
• Exhibit proficiency in accurately handling reservations, managing guest accounts, and analysing reports and data
• Closely monitor budgets, expenditure, and revenue to make informed operational decisions and achieve financial objectives

Skills and Experience

• Experience in Hotel Operations, with history of leading the charge as a Supervisor or Manager
• Proven ability to multi task and thrive under pressure, supported by strong organisational and time management skills
• Proficiency in using reservation and property management systems is a plus
• Masterful in the art of communication, both the written and spoken
• Capable of embracing a flexible rotating schedule, including nights, overnights, weekends, and public holidays
• ALL Heartist Membership -Take advantage of discounts on accommodation and food & beverage worldwide!
• Family & Friends Discounts-Available on a range of accommodation, services and events for those who mean the most to you
• Accor Live Limitless (ALL) Loyalty Program-Earn status & reward points on your worldwide stays
• Learn Your Way-Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy
• Build Your Network-With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
• Worldwide Opportunities-We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career

At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.

The Adnate, 900 Hay Street, Perth, Western Australia, Australia