Front Office Coordinator – Monday, Wednesday and Friday

seek.com.au; Mosman; On-site; AUD 39,000 - 47,000; Part time

Benefits offered by this job

Three-day work week

Supportive team

Modern clinic

Varied role

Competitive pay

Valued front-office skills

Job summary

Mosman Fine Dental is seeking an experienced Front Office Coordinator to join our friendly, established team. This permanent part-time role covers Monday, Wednesday and Friday, handling reception, appointments and patient inquiries while delivering an exceptional client experience.

You will welcome patients, manage calls and recalls, coordinate busy calendars across clinicians, and oversee patient accounts.

Qualifications

• Previous front office/reception experience.
• Ability to manage multiple clinicians and appointment books.
• Strong communication and patient service skills.
• Excellent organisation and attention to detail.

Responsibilities

• Welcoming patients and providing a warm, professional experience from arrival through to departure
• Managing incoming calls, appointments, recalls and patient enquiries
• Coordinating busy appointment books across multiple clinicians and surgeries
• Working closely with our clinical team to keep the day running smoothly
• Managing patient accounts and general front-office administration
• Communicating confidently with patients regarding appointments, treatment and accounts
• Identifying potential issues early and helping find practical solutions

Skills

Front office experience

Communication skills

Organisation

Teamwork

Problem-solving

Calm and professional demeanor

Job description

Front Office Coordinator – Monday, Wednesday and Friday

Mosman Fine Dental is looking for an experienced Front Office Coordinator to join our friendly and established team.

This is a permanent part-time position working Monday, Wednesday and Friday and would suit someone who enjoys being part of a busy dental practice, is confident managing a fast-paced front desk and takes pride in providing an exceptional patient experience.

We are a modern, purpose-built practice in Mosman offering a comprehensive range of dentistry, including restorative and cosmetic dentistry, crown and bridge, implants, orthodontics, hygiene, IV sedation and dentofacial treatments.

About the Role

As our Front Office Coordinator, you will play an important role in both the patient experience and the day-to-day running of the practice.

Your responsibilities will include:

• Welcoming patients and providing a warm, professional experience from arrival through to departure
• Managing incoming calls, appointments, recalls and patient enquiries
• Coordinating busy appointment books across multiple clinicians and surgeries
• Working closely with our clinical team to keep the day running smoothly
• Managing patient accounts and general front-office administration
• Communicating confidently with patients regarding appointments, treatment and accounts
• Identifying potential issues early and helping find practical solutions

About You

We’re looking for someone who is experienced, organised and genuinely enjoys working with people.

Ideally, you will have:

• Previous front office/reception experience
• Confidence managing multiple clinicians and appointment books
• Strong communication and patient service skills
• Excellent organisation and attention to detail
• The ability to prioritise and problem-solve in a busy environment
• A warm, calm and professional approach
• The ability to work well both independently and as part of a team

What We Offer

• A permanent three-day working week – Monday, Wednesday and Friday
• An established, supportive and experienced team
• A modern, high-quality clinical environment
• A varied role with genuine responsibility and involvement in the practice
• Competitive remuneration based on experience
• A workplace where strong front-office skills are genuinely valued

If you’re an experienced dental Front Office Coordinator looking for a part-time role where you can become an important part of an established practice and team, we’d love to hear from you.