Front Office Coordinator

National Dental Care; City of Brisbane; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Staff parking

Training opportunities

Competitive pay

Modern facilities

Supportive culture

Job summary

National Dental Care Chermside seeks a Front Office Coordinator to support daily reception duties, answer phones, and perform data entry with a focus on patient experience.

You will work in a newly expanded practice with general anaesthetic facilities and staff parking, collaborating with a professional team to ensure smooth operations and high-quality patient care.

Qualifications

• Minimum 2 years experience in a dental or medical setting.
• Sound computer literacy with MS Office.

Responsibilities

• Undertake reception duties including answering phones and basic data entry.
• Provide high level of customer service to patients.
• Maintain company values and support daily operations.
• Perform other administrative tasks as directed by management.

Skills

Reception experience

Communication

Tools

MS Office

Job description

National Dental Care is seeking a dynamic and highly organised Front Office Coordinator to assist the team in our modern Chermside practice on a full-time basis.

This is an exciting opportunity to become part of a thriving team environment within our growing and newly expanded practice, featuring general anaesthetic facilities and convenient staff parking rates. We are ideally seeking someone available to commence in early October.

About National Dental Care

National Dental Care is one of Australia’s largest dental service providers, with a nationwide network of modern dental practices utilising the latest digital technologies. At NDC, we pride ourselves on an elite group of dentists who form the Clinical Advisory Committee.

This is a fantastic opportunity to join a supportive network of almost 1000 dental professionals and take your dental career to the next level. Our company is uniquely led by an elite group of dentists who form the Clinical Advisory Committee.

About the Role

As a Dental Front Office Coordinator, you will be undertaking reception duties to support the day-to-day requirements including answering phones and basic data entry provide a high level of customer service to our patients. Demonstrate drive and initiative to achieve high performance and meet set targets / deadlines Maintaining company values and ensuring these are the forefront of all actions within the role. Other administrative tasks as directed by management team.

Skills & Experience

You have:

• Minimum 2 years experience in a dental or medical setting
• Sound computer literacy skills with proficiency in the MS Office suite

You are:

• A mature and supportive team player who enjoys working collaboratively in a busy practice environment
• Highly professional, with a polished image and good personal presentation
• An excellent communicator - both written and oral - with strong attention to detail
• Extremely organised, with the ability to prioritise busy workloads and manage multiple demands within required timeframes
• Reliable and punctual, with a strong work ethic

What We Offer

• The opportunity to work in a busy, newly renovated 6-chair dental practice
• Exposure to a modern practice with general anaesthetic facilities
• Staff parking rates
• Ongoing training and development opportunities to help you achieve your career goals
• Fantastic networking opportunities with highly-skilled professionals across Australia
• Competitive remuneration packages, great incentive schemes, and attractive benefits
• A fun, supportive culture with a team that loves to connect and celebrate achievements
• Modern practices that employ the latest dental technologies and equipment
• Local community engagement through regular fundraising, donating and volunteering