Front Office Admin Coordinator – Community Mental Health

Pathway Talent; Sydney; On-site; AUD 65,000 - 80,000; Full time

Benefits offered by this job

Not-for-profit salary packaging

Professional development opportunities

Job summary

Pathway Talent is seeking an experienced Administration Coordinator for a Medicare Mental Health Centre based in Bondi. You’ll deliver professional administrative support to clients and the Centre team, acting as the welcoming first point of contact and keeping systems running smoothly.

In this role you’ll manage bookings, invoices, and records, assist with reporting and audits, and support meetings with minute-taking.

Qualifications

• Certificate III in Administration or equivalent.
• Minimum of two years' administration experience.
• Experience in mental health, community health, or human services is desirable.
• Proficient in Microsoft Office and electronic records systems.
• Strong organisational skills and customer service focus.

Responsibilities

• Coordinating appointment scheduling and bookings.
• Monitoring the Centre inbox and communication channels.
• Creating and maintaining customer files and reconciling customer information across systems.
• Maintaining accurate and timely records and data.
• Processing invoices and supporting Centre billing processes.
• Ordering and managing Centre supplies.
• Supporting service activity, performance and outcome reporting.
• Assisting with audits and quality improvement activities.
• Providing administrative support for meetings, including minute-taking.
• Providing information about Medicare Mental Health Centre services and activities.

Skills

Two years admin experience

Warm professional demeanor

Trauma-informed approach

Person-centred service

Education

Certificate III in Administration

Tools

Microsoft Office

Electronic client records

Client management systems

Job description

Pathway Talent is seeking an experienced Administration Coordinator for a Medicare Mental Health Centre based in Bondi. You’ll deliver professional administrative support to clients and the Centre team, acting as the welcoming first point of contact and keeping systems running smoothly.

In this role you’ll manage bookings, invoices, and records, assist with reporting and audits, and support meetings with minute-taking.