Front-of-House & Workplace Services Lead

Betashares; Sydney; Vor Ort; AUD 120.000 - 150.000; Vollzeit

Zusammenfassung

Betashares is seeking a Client & Workplace Services Manager to shape the front-of-house experience at our Sydney office. You will coordinate services across reception, meetings, catering and events, partnering with the People, Culture & Workplace Experience team to deliver exceptional client and colleague service.

Reporting to the Office & Facilities Manager, you’ll manage supplier relationships, budgets and day-to-day facilities, with flexible hours around client events and meetings.

Qualifikationen

• Hands-on experience in front-of-house, workplace services or hospitality with strong presentation standards.
• Experience coordinating catered meetings and events from start to finish, including budgets and dietary needs.
• Confident coordinating day-to-day workplace services and making sound decisions.
• Clear, professional communication with clients, colleagues and suppliers, discretion with confidential info.
• Proficiency in Microsoft Office (Outlook, Word, Excel) and basic meeting-room tech checks.
• Availability to work onsite in Sydney and accommodate early starts/late finishes.

Aufgaben

• Take ownership of front-of-house presentation and service standards across reception, meeting rooms, client kitchen and visitor areas.
• Work with the Receptionist to anticipate client and team needs and coordinate visitor experience.
• Lead meeting coordination and readiness by managing bookings, layouts, refreshments, IT/AV checks and issues.
• Coordinate catered client lunches and regular client meetings, managing menus and dietary needs.
• Deliver onsite events in partnership with Marketing and Business teams, coordinating run sheets, setup and pack-down.
• Manage supplier relationships and service budgets within agreed limits, monitor spending and address performance issues.

Kenntnisse

Front-of-house management

Event coordination

Budget management

Stakeholder communication

Office software

Onsite operations

Jobbeschreibung

Betashares is seeking a Client & Workplace Services Manager to shape the front-of-house experience at our Sydney office. You will coordinate services across reception, meetings, catering and events, partnering with the People, Culture & Workplace Experience team to deliver exceptional client and colleague service.

Reporting to the Office & Facilities Manager, you’ll manage supplier relationships, budgets and day-to-day facilities, with flexible hours around client events and meetings.