Front of House Ops Leader: Dining, Events & Training

Royal Sydney Yacht Squadron

Sydney

On-site

AUD 90,000 - 120,000

Full time

2 days ago

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Job summary

Royal Sydney Yacht Squadron (RSYS) is seeking an experienced Front of House Operations Manager to lead all FOH activities across dining outlets, functions and events. This hands-on role emphasizes delivering high-quality service through strong leadership, defined processes and operational discipline.

You will build team capability by designing and delivering structured training, induction and development programs, positioning RSYS as a centre of excellence for FOH performance and service

Qualifications

Proven experience in a senior front of house or operations leadership role within a service-based environment.
Strong operational execution background with a focus on training, systems, and customer excellence.
Experience managing restaurant, functions and event operations.
Experience in rostering, labour management and team leadership.

Responsibilities

Lead front of house operations across dining outlets, functions and events to ensure high-quality, consistent service.
Design, implement and oversee structured training, induction and development programs for the FOH team.
Ensure WHS compliance and real-time coordination across all front of house activities; act as First Aider when required.

Skills

Front of House Leadership

Rostering

Labour management

Team Leadership

Training programs

WHS compliance

POS training

CRM/HRIS basics

Tools

POS

CRM

HRIS

Job description

You will build team capability by designing and delivering structured training, induction and development programs, positioning RSYS as a centre of excellence for FOH performance and service

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