Front of House: Guest Experience Host

The Shellharbour Club; Shellharbour City Council; On-site; AUD 45,000 - 65,000; Full time

Benefits offered by this job

On-site parking

Uniforms provided

Weekly pay

F&B discounts

Training and development opportunities

Job summary

The Shellharbour Club – Shellharbour Village NSW is seeking a Customer Service Host to greet guests, promote membership, and be the face of the venue. You will work with all areas of the business to ensure smooth operations and assist with licensing/compliance.

Ideal candidates hold RSA/RCG/ARCG, First Aid, and have strong communication skills. Weekend and late-night shifts (up to 4am) are required, with on-site parking and uniforms provided; staff discounts apply and training opportunities are

Qualifications

• Current RSA/RCG/ARCG qualification, or willingness to obtain.
• First Aid certificate, or willingness to obtain.
• Strong understanding of licensing requirements and ability to enforce them when required.
• Excellent written and verbal communication skills.
• Able to work a variety of shifts including weekends and late nights (up to 4am).

Responsibilities

• Greet and engage with every visitor, acting as the face of the venue.
• Promote membership benefits and uphold brand values.
• Collaborate across departments to ensure seamless operations.
• Ensure licensing/compliance requirements are met at all times.

Skills

RSA/RCG/ARCG

First Aid

Strong communication

Flexibility to work weekends

Ability to work late shifts

Education

RSA/RCG/ARCG certification

First Aid certificate

Job description

The Shellharbour Club – Shellharbour Village NSW is seeking a Customer Service Host to greet guests, promote membership, and be the face of the venue. You will work with all areas of the business to ensure smooth operations and assist with licensing/compliance.

Ideal candidates hold RSA/RCG/ARCG, First Aid, and have strong communication skills. Weekend and late-night shifts (up to 4am) are required, with on-site parking and uniforms provided; staff discounts apply and training opportunities are