Front line office administrator

F L Costello & Co; Brisbane; On-site; AUD 45,000 - 65,000; Full time

Benefits offered by this job

Free on-site parking

Close to public transport

4-day week option

Full-time permanent

Job summary

F.L. Costello & Co in Brisbane is seeking a vibrant administrator to be the front line on phones and assist with service scheduling. You will work closely with customers, team and service contractors, ensuring smooth communication across a small office.

The role involves handling creditor processing, debtor follow-ups, and stock input with proficiency in Excel and Reckon/QuickBooks Hosted. A four-day week option and flexible start times are discussed with the right candidate.

Qualifications

• Handles customer calls with a confident, professional phone manner.
• Accurately processes and reconciles creditors.
• Follows up on debtors and outstanding balances.
• Demonstrates high attention to detail in daily tasks.
• Maintains a calm and professional demeanor in a busy office.

Responsibilities

• Be front line on phones and assist with service scheduling.
• Collaborate with customers, team and service contractors to coordinate work.
• Support stock input and general administrative duties as needed.

Skills

Phone handling

Attention to detail

Professional calm manner

Team communication

Creditors experience

Debtors follow-ups

Tools

Excel

Reckon/QuickBooks Hosted

Microsoft Office

Job description

At F.L. Costello & Co in Brisbane we sell and service all SPEED QUEEN laundry equipment and parts for domestic applications.

We are a busy small office in need of a vibrant individual to be front line on phones & assist with service scheduling, working closely with customers, team and service contractors.

We are open to a four day week with flexibility on 'school' start and finish times. So if you still wanting those afternoons with the young family, we happy to discuss this flexibility.

Is this person you?

These are the characteristics of the person we are looking for:

• Good competent phone manner, experience in handling customer calls
• Experienced in processing and reconciling Creditors
• Following up Debtors
• Attention to Detail
• ProfessionalCalm Manner
• Get on within a small team but able to communicate across a broad interstate organisation.

Desirable but not Essential:

• Accounts management of sub contractors / external agents
• Experience working with and scheduling sub-contractors and customer communication in this regard
• Experience in stock input
• Excel Spreadsheets
• Quick Books Experience (Reckon Accounts Hosted)
• Microsoft office suite

Our office has free on site parking and is close to public transport and a uniform, training and support will be provided.

An attractive salary package, and full time permanent conditions will be offered based on experience and suitability for the role to the right person.