Front Desk Specialist: Weekday Hours, Team Perks & Growth

Whitsunday Foodservice; Cannonvale; Presencial; AUD 45.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Weekday hours

Staff lunches

Social club

Employee discounts

Career growth

Team culture

Descripción de la vacante

Whitsunday Foodservice in Cannonvale is seeking a friendly, practical front desk administrator to greet customers, process orders, and coordinate with the warehouse. You’ll be the main point of contact for customers and will help with various administrative tasks.

You’ll handle phone and email inquiries, update records, assist walk-in customers, and support online ordering while learning our products and delivery regions.

Formación

• Previous customer service, reception or administration experience is preferred.
• Comfortable using computers, email and spreadsheets.
• Ability to learn systems and processes quickly.
• Able to work in a friendly, team-focused environment.

Responsabilidades

• Answer customer inquiries via phone, email, and at the front desk.
• Process orders, amendments, payments and special requests.
• Coordinate with warehouse and sales to resolve issues.
• Assist walk-in customers and coordinate pickups.
• Support online ordering and account assistance.
• Keep customer records up to date and maintain admin tasks.

Conocimientos

Customer service

Reception

Administration

Hospitality

Computer systems

Organisational skills

Herramientas

ERP systems

CRM systems

Excel

Descripción del empleo

Whitsunday Foodservice in Cannonvale is seeking a friendly, practical front desk administrator to greet customers, process orders, and coordinate with the warehouse. You’ll be the main point of contact for customers and will help with various administrative tasks.

You’ll handle phone and email inquiries, update records, assist walk-in customers, and support online ordering while learning our products and delivery regions.