Front Desk & Sales Support Specialist

Recruit With Me; Toowoomba Regional; On-site; AUD 42,000 - 52,000; Full time

Job summary

Toowoomba Betta is seeking a friendly, customer-focused front-of-house administrator to join our store in Toowoomba. You will greet customers, handle enquiries, and support sales with accurate, engaging service in a busy retail environment.

You will manage front-desk tasks, assist with product information, and help maintain a professional store appearance. A proactive, team-oriented attitude is essential for success in our high-performing team.

Qualifications

• Experience in a proactive customer service role.
• Wants to work in a high performing environment.
• Dyn amic and proactive at helping the team.
• Owns responsibilities and works well in a team.

Responsibilities

• Greet customers and provide friendly, knowledgeable service.
• Manage front-end admin tasks including phone enquiries, bookings, and customer follow-ups.
• Assist customers with product information and sales.
• Process sales accurately through the POS system.
• Maintain front-of-store presentation and merchandising.
• Handle customer orders, quotes, and after-sales enquiries.
• Support daily administrative tasks such as filing, data entry, and record keeping.
• Participate in team meetings and product training.
• Assist with stocktakes and general store duties as required.

Skills

Customer service

Front desk

Sales support

Organised

Team player

Tools

POS system

Job description

Toowoomba Betta is seeking a friendly, customer-focused front-of-house administrator to join our store in Toowoomba. You will greet customers, handle enquiries, and support sales with accurate, engaging service in a busy retail environment.

You will manage front-desk tasks, assist with product information, and help maintain a professional store appearance. A proactive, team-oriented attitude is essential for success in our high-performing team.