Front Desk Receptionist

Pacific Motor Group; Noosa Shire; On-site; AUD 42,000 - 54,000; Full time

Job summary

Pacific Motor Group in Noosa Shire, Queensland invites a Front Desk Receptionist to join our dealership. You will be the welcoming face, handling customer inquiries, coordinating with sales staff, and supporting administrative tasks to keep the dealership running smoothly.

Ideal candidates are friendly, organised and proactive, with strong communication and computer skills. This role offers a dynamic, customer-facing environment within a busy automotive team.

Qualifications

• Is bubbly, friendly and approachable.
• Has excellent customer service and communication skills.
• Is confident answering the phone and dealing with customers face-to-face.
• Is proactive and doesn't wait to be told what needs to be done.
• Can work independently and manage competing priorities.
• Is also teamwork orientated and enjoys supporting those around them.
• Takes pride in their work and has a strong eye for detail.
• Is organised and able to meet deadlines.
• Has good computer and administration skills.

Responsibilities

• Greet customers and visitors warmly at the dealership.
• Provide a friendly and professional first point of contact.
• Answer and direct incoming telephone calls promptly and professionally.
• Assist customers with general enquiries and direct them to the appropriate department or team member.
• Maintain a clean, organised and welcoming reception area.
• Process vehicle deals and associated administration accurately.
• Complete vehicle registrations and registration-related paperwork.
• Process daily banking and maintain accurate banking records.
• Assist with general filing, data entry and administrative duties.
• Support the sales team with deal paperwork and other administration as required.

Skills

Customer service

Communication

Phone etiquette

Time management

Teamwork

Organisation

Job description

We are looking for a friendly, energetic and highly organised Front Desk Receptionist to be the welcoming face of our dealership. This is a varied role that combines customer service, administration and dealership support. You will be responsible for creating a positive first impression for every customer, while assisting the wider dealership team with the day-to-day administration required to keep the business running smoothly.

Key responsibilities

• Warmly greet and welcome customers and visitors to the dealership
• Provide a friendly and professional first point of contact
• Answer and direct incoming telephone calls promptly and professionally
• Assist customers with general enquiries and direct them to the appropriate department or team member
• Maintain a clean, organised and welcoming reception area
• Process vehicle deals and associated administration accurately
• Complete vehicle registrations and registration-related paperwork
• Process daily banking and maintain accurate banking records
• Assist with general filing, data entry and administrative duties
• Support the sales team with deal paperwork and other administration as required

About you

• Is bubbly, friendly and approachable
• Has excellent customer service and communication skills
• Is confident answering the phone and dealing with customers face-to-face
• Is proactive and doesn't wait to be told what needs to be done
• Can work independently and manage competing priorities
• Is also teamwork orientated and enjoys supporting those around them
• Takes pride in their work and has a strong eye for detail
• Is organised and able to meet deadlines
• Has good computer and administration skills