Front Desk Reception/Administration

Modern Showers and Wardrobes; City of Melbourne; On-site; AUD 50,000 - 60,000; Full time

Job summary

Modern Showers and Wardrobes in Campbellfield, VIC seeks a Front Desk Reception/Administration professional to join our team on a full-time basis. You will be the first point of contact for customers, clients and visitors, handling front desk operations and coordinating daily administrative tasks.

Reporting to the office manager, you will greet guests, manage calls, schedule appointments, maintain records, and support other departments as needed.

Qualifications

• Experience as receptionist or front desk/administrative role.
• Excellent verbal and written communication.
• Proficiency with Microsoft Office and reception software.

Responsibilities

• Greet and welcome visitors professionally.
• Answer and direct incoming calls.
• Manage appointment scheduling and calendar.
• Process correspondence and deliveries.
• Maintain reception area organised and clean.
• Provide general administrative support (data entry, filing, record keeping).
• Assist with customer enquiries and information about products/services.
• Monitor visitor sign-in procedures.
• Support other departments with administrative tasks.
• Coordinate with internal teams to ensure effective communication.

Skills

Arabic language

Customer service

Communication skills

Organisational skills

Multitasking

Professional appearance

Tools

Microsoft Office

Job description

Modern Showers and Wardrobes – Campbellfield VIC

Modern Showers and Wardrobes is seeking a Front Desk Reception/Administration professional to join our team at our Campbellfield, VIC location. This is a full-time position that serves as the first point of contact for our customers, clients and visitors. As the face of our organisation, you will be responsible for managing front desk operations, coordinating administrative tasks, and ensuring a welcoming and professional environment. This role is critical to maintaining the smooth flow of daily operations and upholding the high standards that Modern Showers and Wardrobes is known for.

Key responsibilities

• Greet and welcome visitors, clients and customers with professionalism and courtesy
• Answer and direct incoming telephone calls to appropriate staff members or departments
• Manage appointment scheduling and maintain an accurate calendar system
• Process incoming and outgoing correspondence and deliveries
• Maintain reception area organisation and cleanliness
• Provide general administrative support including data entry, filing and record keeping
• Assist with customer enquiries and provide information about products and services
• Manage reception desk operations and monitor visitor sign-in procedures
• Support other departments with administrative tasks as required
• Liaise with internal teams to ensure effective communication and coordination

What we're looking for

• Must be able to understand Arabic, preferably able to speak Arabic as well
• Proven experience working as a receptionist or in a front desk/administrative role
• Excellent communication skills, both verbal and written
• Strong organisational and multitasking abilities
• Proficiency with Microsoft Office and reception management software
• Professional appearance and manner with a customer-focused approach
• Ability to remain calm and composed in a busy environment
• Attention to detail and accuracy in administrative tasks
• Reliable and punctual with strong work ethic
• Ability to work independently and as part of a team
• A pleasant and welcoming personality

About us

Modern Showers and Wardrobes is a leading provider of quality bathroom and wardrobe solutions. We are committed to delivering exceptional products and outstanding customer service to our clients throughout Victoria. Our team is dedicated to creating innovative solutions that enhance customers' homes and lifestyles. We pride ourselves on our professional approach, attention to detail and customer-centric values. We foster a collaborative workplace culture where every team member contributes to our success.

What we offer

We provide a supportive and professional work environment where your contributions are valued. As a full-time team member, you will enjoy job stability and the opportunity to be part of a growing company. We encourage team collaboration and communication, creating a workplace where you can develop your skills and advance your career. We are committed to providing a safe, inclusive and welcoming workplace for all employees.