Front Desk & Guest Experience Specialist

CKD Automotive; Sydney; On-site; AUD 45,000 - 65,000; Full time

Job summary

Castle Hill Toyota is seeking an experienced Receptionist to join our team at Castle Hill, NSW. You will be the first point of contact for customers, providing exceptional service and administrative support in a full-time role at our Castle Hill location.

You will handle calls, emails and enquiries, greet visitors, and maintain a welcoming reception. Strong communication, organisation and time-management skills are essential for success in this balanced role.

Qualifications

• Previous experience as a Receptionist or in a similar customer service-focused role.
• Excellent communication and interpersonal skills, with the ability to engage with customers and visitors in a friendly and professional manner.
• Strong organisational and multitasking abilities, with the capacity to prioritise and manage competing tasks.
• Proficient in the use of standard office equipment and software, such as Microsoft Office.
• A positive, flexible and team-oriented attitude.
• A keen eye for detail and the ability to work accurately and efficiently.

Responsibilities

• Greeting and welcoming customers and visitors in a friendly and professional manner.
• Handling incoming phone calls, emails and enquiries, and directing them to the appropriate team members.
• Maintaining and organising the reception area to ensure it is presentable and well-stocked.
• Performing general administrative duties, such as filing, photocopying and data entry.
• Providing administrative support to the broader team as required.
• Ensuring the reception area is clean, tidy and welcoming at all times.

Skills

Communication

Organisational skills

Customer service

Tools

Microsoft Office

Job description

Castle Hill Toyota is seeking an experienced Receptionist to join our team at Castle Hill, NSW. You will be the first point of contact for customers, providing exceptional service and administrative support in a full-time role at our Castle Hill location.

You will handle calls, emails and enquiries, greet visitors, and maintain a welcoming reception. Strong communication, organisation and time-management skills are essential for success in this balanced role.