Customer-First Service Receptionist – Auto Front Desk

HFH Auto Group; City of Melbourne; On-site; AUD 30,000 - 47,000; Full time

Benefits offered by this job

Ongoing training and development

Supportive team environment

Career progression opportunities

Job summary

HFH Auto Group in Melbourne\'s south-east is seeking a committed Full-Time Service Receptionist for Berwick Toyota. This front-of-house, customer-focused role places you as the first point of contact for service customers, ensuring a warm, professional experience both in person and on the phone.

You will manage greeting, calls, appointment bookings, service calendars, courtesy vehicles, and general administration, with strong communication, organisation and multitasking in a fast-paced

Qualifications

• Experience in service reception or customer service, automotive preferred.
• Strong communication and interpersonal skills.
• Friendly, professional and well-presented with attention to detail.

Responsibilities

• Meet and greet customers at reception.
• Answer calls and assist with inquiries.
• Book service appointments and manage calendar.
• Coordinate courtesy vehicles and administrative duties.
• Maintain a clean, welcoming reception area.

Skills

Service mindset

Communication

Organisational skills

Team player

Tools

MS Office

Job description

HFH Auto Group in Melbourne\'s south-east is seeking a committed Full-Time Service Receptionist for Berwick Toyota. This front-of-house, customer-focused role places you as the first point of contact for service customers, ensuring a warm, professional experience both in person and on the phone.

You will manage greeting, calls, appointment bookings, service calendars, courtesy vehicles, and general administration, with strong communication, organisation and multitasking in a fast-paced