Front Desk Guest Experience Host - Hotel

TFE Hotels Group; Sydney; On-site; AUD 30,000 - 36,000; Full time

Benefits offered by this job

Career growth

Hotel discounts

Global opportunities

Wellbeing support

Flexible leave

Job summary

Adina Hotel Coogee is hiring a Receptionist to join the Front Office team. You will greet guests, manage check-in/out, and ensure every guest feels welcomed and cared for from arrival to departure.

The role emphasises genuine hospitality, attention to detail, and proactive service to enhance guest experiences across our Coogee property. Join a global hospitality group with extensive career opportunities, flexible benefits, and a commitment to wellbeing.

Qualifications

• Exceptional guest service and communication skills.
• Professional presentation and organisation.
• Ability to stay calm and focused in a fast-paced environment.
• Experience with hospitality systems and guest data handling.

Responsibilities

• Welcome guests with warmth and professionalism from arrival to departure.
• Handle check-in/check-out efficiently and accurately.
• Direct inquiries to the appropriate department and coordinate reservations.
• Maintain accurate guest records and process payments per procedures.
• Collaborate with front office and housekeeping to ensure seamless stays.
• Support a welcoming, organised Front Office environment and adhere to safety policies.

Skills

Guest service

Communication

Professionalism

Teamwork

Education

Hospitality qualification

Tools

Hotel PMS

Job description

Adina Hotel Coogee is hiring a Receptionist to join the Front Office team. You will greet guests, manage check-in/out, and ensure every guest feels welcomed and cared for from arrival to departure.

The role emphasises genuine hospitality, attention to detail, and proactive service to enhance guest experiences across our Coogee property. Join a global hospitality group with extensive career opportunities, flexible benefits, and a commitment to wellbeing.