Front Desk & Facilities Coordinator

Morson Group; Brighton; On-site; GBP 26,000 - 32,000; Full time

Job summary

Mott MacDonald’s Premises Team in Brighton requires an Office Coordinator to ensure smooth day-to-day operation of the office, delivering a professional and welcoming experience to staff, visitors and clients. You will be the local contact for office support, coordinate front-of-house activities and support the central Facilities Helpdesk.

Reporting to the Office Manager, you will balance local priorities with central requirements, provide admin support to the Premises Team, and act as First

Qualifications

• Excellent customer service and people skills.
• Strong communication and organisational abilities.
• Proficient in Microsoft Office applications.
• Able to work independently and as part of a team.
• Accurate, proactive and detail focused.
• Able to manage multiple priorities and use initiative.
• Knowledge of Health and Safety in an office environment.
• Ability to handle confidential information appropriately.
• Commitment to continuous learning and development
• Ability to undertake manual handling duties.

Responsibilities

• Office coordination and front of house: welcome staff, visitors and clients; manage switchboard, post and deliveries; issue security passes; coordinate meeting rooms; monitor office presentation; support Office Manager and Premises Team; act as First Aider and Emergency Warden.
• Facilities Helpdesk coordination: act as point of contact for facilities issues; monitor Helpdesk mailbox; respond to enquiries; follow up actions; maintain facilities trackers and centralised contracts; raise POs; verify invoices; maintain compliance docs; assist with audits; monitor service levels; escalate urgent issues; attend supplier meetings; maintain confidentiality.

Skills

Customer service

Communication

MS Office

Independent worker

Attention to detail

Prioritization

Health & Safety

Confidential information

Learning & development

Manual handling

Tools

Microsoft Office Suite

Job description

Mott MacDonald’s Premises Team in Brighton requires an Office Coordinator to ensure smooth day-to-day operation of the office, delivering a professional and welcoming experience to staff, visitors and clients. You will be the local contact for office support, coordinate front-of-house activities and support the central Facilities Helpdesk.

Reporting to the Office Manager, you will balance local priorities with central requirements, provide admin support to the Premises Team, and act as First