Front Desk & Customer Service Specialist — 18 Months

Search results - all ABNs; Adelaide; On-site; AUD 42,000 - 54,000; Full time

Benefits offered by this job

Flexible working hours

Job summary

BSA Group, Australia's leading battery wholesaler, seeks a Receptionist & Customer Service assistant in Welland (SA). The role covers front-of-house duties, order processing, and customer support for major clients. Flexible hours and a supportive team environment are offered in a contract role.

Responsibilities include managing inquiries, invoicing data entry, and helping deliver orders while embracing new technologies and efficiencies. Report to the General Manager, Scott Somerville.

Qualifications

• Experience in reception duties, customer service, or wholesale distribution is preferred.
• Strong communication and organisational skills are required.
• Attention to detail and the ability to follow through on tasks is essential.
• Ability to multitask in a real-time environment and stay composed under pressure.
• Flexible to work in an office and team setting.

Responsibilities

• Leading customer service – managing customer interactions and front of house duties.
• Handling sales enquiries and product assistance for large Australian organisations.
• Administering an established customer portfolio and building relationships.
• Data entry related to orders, invoices, and financial tasks.
• Assisting with coordination and delivery of orders.
• Helping implement new technologies and workplace efficiencies.
• Reporting to the General Manager and collaborating with a fresh, dynamic team.

Skills

Customer-focused attitude

Warm & approachable

Reliable follow-through

Multitasker

Punctual & dependable

Job description

BSA Group, Australia's leading battery wholesaler, seeks a Receptionist & Customer Service assistant in Welland (SA). The role covers front-of-house duties, order processing, and customer support for major clients. Flexible hours and a supportive team environment are offered in a contract role.

Responsibilities include managing inquiries, invoicing data entry, and helping deliver orders while embracing new technologies and efficiencies. Report to the General Manager, Scott Somerville.