Front Desk & Customer Service Exec - Auto Service Centre

McCarroll Automotive Group; Sydney; On-site; AUD 50,000 - 65,000; Full time

Job summary

McCarroll Automotive Group – Roseville NSW is seeking a Receptionist / Customer Service Executive to be the first point of contact at the service centre for Jeep, Ram, Leap, Geely, GWM & Ford. You will warmly welcome customers, manage phone calls, and relay information to service staff.

Ideal candidates will have hospitality and customer service background, be well presented, and demonstrate excellent communication and teamwork in a fast-paced environment.

Qualifications

• Hospitality and customer service background preferred.
• Be well presented with excellent communication and customer service skills.
• Self-motivated, professional and enthusiastic with strong attention to detail.

Responsibilities

• Answering the main switchboard and directing calls.
• Welcoming customers and ensuring they feel valued.
• Collecting information from customers for service staff.
• General administration duties and ordering.

Skills

Hospitality

Customer service

Communication skills

Team player

Professional demeanor

Job description

McCarroll Automotive Group – Roseville NSW is seeking a Receptionist / Customer Service Executive to be the first point of contact at the service centre for Jeep, Ram, Leap, Geely, GWM & Ford. You will warmly welcome customers, manage phone calls, and relay information to service staff.

Ideal candidates will have hospitality and customer service background, be well presented, and demonstrate excellent communication and teamwork in a fast-paced environment.