Front Desk & Admin Coordinator - Aged Care

Respect Group Limited; Merbein; On-site; AUD 55,000 - 75,000; Full time

Job summary

Respect Group Limited's Chaffey House is seeking a friendly, organised and adaptable Full-Time Administration Assistant to join our residential aged care home in Victoria. You will provide reception, rostering, finance and general office support across a busy environment.

You’ll help produce reports, handle inquiries, manage records and assist with resident administration, staff rostering and onboarding, delivering professional and compassionate service to residents, families and staff.

Qualifications

• Experience in administrative support in aged care, healthcare or similar.
• Excellent customer service and communication skills.
• Strong organisation and ability to prioritise tasks.
• Advanced computer skills, including Microsoft Office and office systems.
• Experience with cash handling and banking processes.
• Able to work independently and as part of a team.
• Professionalism, discretion and attention to detail.
• Strong written and verbal communication skills.
• Flexible and adaptable to changing priorities.
• Experience with rostering systems such as Time Target is highly regarded.

Responsibilities

• Provide warm and professional reception service.
• Answer phone and email enquiries and direct requests.
• Support the General Manager and leadership team with admin tasks.
• Manage filing, correspondence, mail and office supplies.
• Prepare reports, documents and meeting minutes.
• Assist with resident administration, admissions and records.
• Process invoices and support petty cash, banking and resident accounts.
• Assist with staff rostering and sourcing replacement staff.
• Support staff onboarding, training and uniform ordering.
• Maintain accurate and confidential records.
• Provide professional customer service to residents, families and staff.
• Support day-to-day operation of the administration office.

Skills

Customer service

Communication

Organisation

Microsoft Office

Cash handling

Time management

Teamwork

Attention to detail

Education

Certificate of Education or equivalent

Job description

Respect Group Limited's Chaffey House is seeking a friendly, organised and adaptable Full-Time Administration Assistant to join our residential aged care home in Victoria. You will provide reception, rostering, finance and general office support across a busy environment.

You’ll help produce reports, handle inquiries, manage records and assist with resident administration, staff rostering and onboarding, delivering professional and compassionate service to residents, families and staff.