Front Counter Sales & Customer Service - Path to Management

Melbourne Brick Company; Melbourne; On-site; AUD 45,000 - 65,000; Full time

Job summary

Melbourne Brick Company is seeking a hands-on Sales/Customer Service role with future management progression. You’ll start with front counter sales, assisting customers with enquiries, product selections, orders and general advice.

You will train on our bricks and building products, learn the processes on the job, and move into more responsibility as you gain industry experience. This role suits a proactive, customer-focused individual.

Qualifications

• Experience in trade sales, hardware, or building supplies is advantageous.
• Willingness to learn product ranges and processes on the job.
• Ability to create sales opportunities from inquiries and convert quotes.

Responsibilities

• Greet and assist customers at our front counter and showroom.
• Create sales opportunities from in-store customers, and phone/email enquiries.
• Prepare quotes and turn them into orders | Process orders.
• Follow up customer enquiries and quotes with outbound sales calling.
• Assist builders, bricklayers and other trade customers.
• Work closely with a small, experienced team to get results.
• Learn our range of bricks, pavers and associated products.

Skills

Sales

Customer service

Communication

Leadership

Multitasking

Organization

Job description

Melbourne Brick Company is seeking a hands-on Sales/Customer Service role with future management progression. You’ll start with front counter sales, assisting customers with enquiries, product selections, orders and general advice.

You will train on our bricks and building products, learn the processes on the job, and move into more responsibility as you gain industry experience. This role suits a proactive, customer-focused individual.