Front Counter Lead: Customer Experience & Operations

Cairns Kart Hire; Cairns Regional; On-site; AUD 30,000 - 40,000; Full time

Job summary

Cairns Kart Hire in Cairns is seeking a hands-on customer service specialist to manage front counter sales, assist guests with bookings, and handle EFTPOS transactions in a busy resort area.

You will help maintain safety, assist with day-to-day operations, and keep the presentation clean and inviting during school holidays and weekends. Experience with fast-paced service and a friendly attitude is essential.

Qualifications

• Experience in customer service, booking systems and EFTPOS/cash transactions.
• Confidence to work in a busy, fast-paced environment.
• Enjoy working with people.
• Hands-on approach.

Responsibilities

• Front counter sales and customer service
• Booking systems management
• EFTPOS/cash transactions
• Assisting with customer safety
• Day-to-day operations
• Cleaning and presentation

Skills

Customer service

Booking systems

EFTPOS/cash handling

People skills

Tools

Booking software

Job description

Cairns Kart Hire in Cairns is seeking a hands-on customer service specialist to manage front counter sales, assist guests with bookings, and handle EFTPOS transactions in a busy resort area.

You will help maintain safety, assist with day-to-day operations, and keep the presentation clean and inviting during school holidays and weekends. Experience with fast-paced service and a friendly attitude is essential.