Cairns Front Counter Allrounder — Vehicle Rentals

1300 Meteor Rentals; Cairns Regional; On-site; AUD 59,000 - 72,000; Full time

Benefits offered by this job

Uniforms provided

Full training and ongoing support

Supportive tight-knit team

Family-owned business culture

Job summary

1300 Meteor Rentals, a long-established family-owned vehicle hire company in North Queensland, is seeking a Front Counter team member at Cairns. You will be the first point of contact, delivering a warm, professional experience and ensuring smooth interactions for every customer.

This all-rounder role covers customer service and broad branch duties, with a typical Mon–Fri schedule, some weekends and public holidays. Annual salary starts at AU$65,520 with full training and uniforms provided.

Qualifications

• Experience in delivering great customer service worth noting
• Strong verbal and written communication skills
• Excellent time management and organisational abilities
• A current, valid driver’s licence is essential

Responsibilities

• Deliver exceptional customer service face-to-face, over the phone, and by email
• Build rapport with customers to make their rental experience easy and enjoyable
• Prepare rental agreements and contracts accurately
• Process payments and EFTPOS reconciliations
• Handle data entry, filing and general administration
• Conduct vehicle checks and present vehicles to standard
• Ferry vehicles for customers when required
• Support the wider team across branch operations

Skills

Customer service

Communication

Time management

Driver's license

Job description

1300 Meteor Rentals, a long-established family-owned vehicle hire company in North Queensland, is seeking a Front Counter team member at Cairns. You will be the first point of contact, delivering a warm, professional experience and ensuring smooth interactions for every customer.

This all-rounder role covers customer service and broad branch duties, with a typical Mon–Fri schedule, some weekends and public holidays. Annual salary starts at AU$65,520 with full training and uniforms provided.