French-Speaking Logistics Coordinator (Hybrid)

Webrecruit; Shire Of Northampton; Hybrid; AUD 57,000 - 61,000; Full time

Benefits offered by this job

25 days holiday

Unpaid Leave subject to management

Up to 10 days international remote

Free Eye Test

Employee Referral Scheme

Cycle to Work scheme

Critical Illness Cover

Free online fitness platform

On-site Mental Health First Aiders

Health cash plan

Tailored development and career opport

Life Events Counselling

Job summary

Yusen Logistics is seeking a Logistics Coordinator (French speaking) based at Northampton SDC site. The role coordinates European shipments through close customer and haulier communication, with a requirement for fluent French and strong service skills.

The position is Mon-Fri 8:00–17:00, with up to three days remote. It is a full-time, 14-month fixed-term contract offering £30,000–£32,000 depending on experience.

Qualifications

• Fluent French language skills (written and verbal) is essential.
• Proven customer service and administration experience.
• Previous experience in a logistics role is desirable.
• Customer-focused, with the ability to build strong relationships with internal and external stakeholders.
• High attention to detail.
• Good IT skills, including MS Office and Excel.

Responsibilities

• Daily oversight of supplier warehouse and transportation activities.
• Query resolution and complaint management, providing regular communication to the customer on the status of shipments and any anticipated issues or delays.
• Conducting quality investigations as required and identify root causes for improvement.
• Build and maintain excellent relationships with customers and suppliers.
• Proactively liaising with carriers to resolve in-transit issues.
• Adhere to standard operating procedures and ensure compliance with relevant legislative requirements.
• Monitor and report on KPIs relating to quality, service and cost, actively seeking continuous improvement opportunities.

Skills

French fluency

Customer service

Administration

IT skills (MS Office & Excel)

Logistics knowledge

Tools

MS Office

Excel

Job description

Yusen Logistics is seeking a Logistics Coordinator (French speaking) based at Northampton SDC site. The role coordinates European shipments through close customer and haulier communication, with a requirement for fluent French and strong service skills.

The position is Mon-Fri 8:00–17:00, with up to three days remote. It is a full-time, 14-month fixed-term contract offering £30,000–£32,000 depending on experience.